Pharmacy AsdaReviews of pharmacy.asda.com

Awful customer service! I’ve never had a quick/positive experience here and will be moving. Every single time they’re either hiding out back or talking to each other rather than helping the customers. Will always ask you to wait before acknowledging you… A couple of weeks ago, I went in and my prescription wasn’t ready which was fine I came back later which happened to be 10 minutes before they were closing for lunch even though these times weren’t stated was then told they won’t be able to do it until after and I couldn’t wait that long so I had to try another day and again once I arrive I’m told it’ll be a 20 minute wait. I don’t know why it’s so hard as when I’ve gone to boots they get it immediately. Went again this morning gave them my prescription after being ignored initially and again told it would take 30 minutes which I couldn’t hang around for.

Very disgusted with pharmacist at asda Linwood been constantly very rude to myself a patient who when the doctor advised iv to get from the chemist she refused even in an emergency She needs to find another occupation as she has no clue how to deal with patients or can show any empathy. Today I’m lucky I found another chemist but I will be taking this matter further as a health care professional no patient should take such rudeness. She has done this in front of other customers in store. She won’t be doing it again

There is no call when they receive prescriptions or text They don't answer the phone You go home and find out medication is missing One pharmacist Harry is rude and dont know how to speak to customer . You stand in the line to collect prescriptions and they tell you to come back again then stand in the line again Staff turnover is high

I rang asda Pharmacy today as i was told by my doctor to do im reg blind and I'm disabled I spoke to this lady who was really rude and raised her voice to me as I was informed by my doctor to get them to request my medication and I would just have to arrange to pick it up well she said that they only do that for the over 65years as I'm 60 I have to go to my doctors and get them to do it and send it through to asda Pharmacy in Goddard road Ipswich and she said you have stopped using us so we don't want you to use us go somewhere else I then rang my doctors and told them what and how I was treated the lady said she was sorry that I was spoken to like that so I won't ever be going there again I'm on alot of tablets and I can't see and have trouble waking distance it has happened as I have a new phone and I can't remember who I have been using asda Pharmacy should be ashamed this has really upset me they have made me feel like I'm a nobody and I'm just rubbish Don't Use them EVER

Everything went so well, that is until a very expensive injector pen failed to work, no support, no replacement and no refund - now badgering me for a reorder! No chance, good weight loss but trust now lost - reliable progression is more important than relying on a poor supplier!

Shockingly bad. Never have items in stock and frequently mess up orders. I’ve stopped using them now and have my repeat prescription sent elsewhere. They don’t have enough staff and queues are always huge.

Ordered my meds on the 5th Aug came into the shop on 11th Aug to collect. Still not ready

I really don’t usually leave reviews on businesses especially negative ones, but I’ve been to the Asda chemist in Washington 3 times over the past two weeks and every single time I was served by a miserable person. The first two times it was by a fairly young lady who didn’t even make eye contact with me and I had to ask her 3 times to get her to remember my name for the prescription. Today was even worse, this man who I think was probably the pharmacist was really really slow in coming to serve me. He knew I was there and he ignored me for ages. When I did get seen it was strange and I felt like a naughty child being told off at school….. just because I couldn’t remember the name of the medication I needed. I ended up using Google to check and yes it took me a few minutes but there was no one else waiting to be seen and he didn’t exactly look busy. I’m an older gentleman so yes it probably takes me longer than average to use technology but this shouldn’t effect the quality of service in a chemist. My wife and I will not be coming back to ASDA pharmacy and we’ve also decided to get out food shopping from Sainsburys as the staff there are much more polite and can’t do enough for you. Avoid this chemist and it’s terrible members of staff