Pet Zone Tropical FishReviews of petzonesd.com

Response from Pet Zone Tropical FishJan 14, 2022

Hi there! We appreciate your review and feedback. If you can get in touch with us via phone or email with your order info, our team is more happy to see what may have went wrong with the order. This business is our livelihood and we would never do anything that would risk our reputation or put other fellow hobbyists at odds with us hobbyists ourselves. Hobbyists for hobbyists, woot woot! We're here to help.

Response from Pet Zone Tropical FishJan 14, 2022

Hi there! We appreciate your review and feedback. If you can get in touch with us via phone or email with your order info, our team is more happy to see what may have went wrong with the order. This business is our livelihood and we would never do anything that would risk our reputation or put other fellow hobbyists at odds with us hobbyists ourselves. Hobbyists for hobbyists, woot woot! We're here to help.

Response from Pet Zone Tropical FishApr 4, 2021

Hi, Alexis! We checked and your order was sent and delivered to you on the 10th of March. Please take note it can take 7-10 business days (business days doesn't include Fri, Sat or Sun) during this time for livestock fulfillment. If you get in touch with us Mon-Fri from 10am-5pm PST, our team is more than happy to assist with a smile. =) Cheers and Happy Fish Keeping, we appreciate your business!

Response from Pet Zone Tropical FishJan 8, 2021

Thanks for the update and sorry to hear about the fish, we're saddened to see this.  :/ Please thoroughly follow the steps in our live arrival guarantee and the team will follow up accordingly per our T/Cs: www.petzonesd.com/terms-conditions  Thank you and appreciate your support and business during these hectic times. Be safe and healthy! - Pet Zone Tropical Fish Team

Response from Pet Zone Tropical FishJan 14, 2022

Hi there! We appreciate your review and feedback. If you can get in touch with us via phone or email with your order info, our team is more happy to see what may have went wrong with the order. This business is our livelihood and we would never do anything that would risk our reputation or put other fellow hobbyists at odds with us hobbyists ourselves. Hobbyists for hobbyists, woot woot! We're here to help.

Response from Pet Zone Tropical FishDec 4, 2020

Levi, we are sorry to hear about the livestock issues. Please get in touch with us via phone or email and we can figure out how to assist you and remedy this issue prior to your next order. Thanks for your business and support during these tough times, Levi. Be safe and healthy!

Response from Pet Zone Tropical FishJan 14, 2022

Hi there! We appreciate your review and feedback. If you can get in touch with us via phone or email with your order info, our team is more happy to see what may have went wrong with the order. This business is our livelihood and we would never do anything that would risk our reputation or put other fellow hobbyists at odds with us hobbyists ourselves. Hobbyists for hobbyists, woot woot! We're here to help.

Response from Pet Zone Tropical FishJan 14, 2022

Hi there! We appreciate your review and feedback. If you can get in touch with us via phone or email with your order info, our team is more happy to see what may have went wrong with the order. This business is our livelihood and we would never do anything that would risk our reputation or put other fellow hobbyists at odds with us hobbyists ourselves. Hobbyists for hobbyists, woot woot! We're here to help.