Pet Zone Tropical FishReviews of petzonesd.com

Still don’t have my fish I bought the fish and the next day they were out of stock so I’ve been waiting still haven’t got my fish

where is the fish ???

I bought a marbled sleeper goby and I was shipped a goby with no tail..no inspection before shipping??poor goi only made it 2 days... Packaging and shipping were good however.

BUYER BEWARE! I ordered $315 worth of fish to be delivered. Petzone bagged 11 Tiger Barbs in one bag and they arrived dead and dying. In another bag there was a dead silver dollar fish and the barely living Silver Dollars had melted fins and were dying. They put 5 Bala Sharks in one bag and they arrived with red fins and also died. The Clown Loaches had ich and also died. Petzone promised to refund the dead fish then ignored me for 2 months. I have been battling a chargeback with them & my bank for another 2 months. Petzone has a great selection but totally dropped the ball on my shipment and refuse to honor their promise to refund. They have spent more time arguing with me then making it right. They need to be reported for animal cruelty if they think shipping 11 fish in one small bag to a different state that had to be air shipped overnight is acceptable. These fish suffered a slow death. The bags were all leaking water and the fish were in brown cloudy water. I am really disappointed that Petzone thinks it is acceptable to rip off people who are out of state. I would not buy from this place they are amateurs. I will find a way to hold them accountable once I find the correct agency to report them to. Not 1 single fish survived. Petzone started blaming me on the dead fish. I have kept fish for 43 years. I raised fish at a hatchery in Escondido Ca and bagged and shipped to all Petco’s and Petsmarts in the 90’s. I have 5 aquariums from 300 gallon to 20 gallon. I have a quarantine tank that I run fallow for 2 plus months and treat for ich, bacterial & fungus infections after each use. Petzone needs to stop with the excuses and refund my money.

Cause the online say u had the product I waited and waited 3 week or 2 weeks never came I calledand they said out of stock season 9126557499 marcus

They sent me a wrong item even though packing list states the correct one with hopes I won't notice it. Explanation was the item was not in stock (not according to their website) and they sent a different one instead. Ate communicating with support they refunded the item price but not shipping I payed for. So, I lost shipping money even if it was 100% their fault. Shady practice, stay away!

No fish. No tracking. No responsiveness. No more!

Customer service really sucks. The employees did not try to help me as the customer at all only received a couple items that I actually ordered and over a week later.