PetyfyReviews of petyfy.com

While it looks nice in the bag, it is not strong quality nor designed with strength to carry a 10 pound bag. It is visibly appealing, but was extremely challenging to get my dog in and when finally in, she looked extremely uncomfortable. The sizing is not accurate and will not support your pet. Imagine a grocery bag made of fabric with heavy items in it. That’s what it looks like. Zero support.

HORRIBLE!! Can never reach anyone through the 1-888 “customer service” number, all recordings directing you to the “office” email where they do not respond! NO PRODUCT EVER RECEIVED - it’s been about three weeks and NO tracking data since they do not provide any CARRIER data! So far, they OWE me $$$ or product, I just want a refund now!

I had a problem with my order and after numerous emails and phone calls, where you are NEVER connected to a real person, have yet to receive a response from anyone. I just want to exchange my item for a different size and have had no luck! Terrible customer service and very frustrating. My advice is to avoid this company.

I purchased a vest that did not fit my dog. The company makes it impossible to return. Awful customer service. They provided a mailing address in Austria if I " insist" on return, but they generally declined it. Not a company worth anyone's support or your money given the way they treat customers.

This is a very dishonest company. They do not send the backpack, is a scam to give you this ugly harness. That’s what you are actually paying for. There are No backpacks. They move their sites around. The sites are all under a year old. There is no backpack. They are scammers. They will use PayPal to make them seem legit. They are not! Always check these websites and when they purchase them! It’s usually under 6 months. They let it expire and then they move onto a different web address and change the name of the store. It’s just another type of pyramid scheme. You will never get the backpack they will give you another item and then they will say that this item was sent by accident. And I noticed the reviews on here are false all the good reviews are written by people that work at the company or the person that owns the company themselves. The good reviews are not actual real reviews written by customers. All the customer reviews are the ones that are angry yelling and upsetI’m here. All the one star reviews are the real reviews. Trust pilot needs to go back and look at the reviews and who they’re coming from because I can guarantee you the five star reviews are not from real customers they are from employees I hope trust pilot takes down the fake reviews on here

I bought two dog backpack carriers back in September. Still waiting ....no one from customer service has returned my e-mails ....SCAM!!!!

Their return policy is bad. If we want to return something we have to send it to other country which is higher price than what we paid for. Beware....

BUYERS BEWARE! Horrible RETURN POLICY Please make sure your confident with your purchase. 30 day return policy has you ship your $40 doggy back pack AUSTRIA! Ordered and while in transit I decided it was best to purchase a pet stroller far less taxing toting around 29lbs male dog for a senior adult. Please note: item is unused. A 30 day Return policy does not include return shipping with several concessions. The cost and time you’ll spend to ship abroad is more of a headache to return a $40 back pack. Your unable to leave a review on their website unless your a “HAPPY CUSTOMER” and clearly the reviews are bias. Horrible REFUND/RETURN policy and sub standard business practice!