PetyfyPetyfy is listed under Pet Stores.
Petyfy (petyfy.com) has 202 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Donna N.
I actually ordered a back back early December 2020 and did receive it in early January 2021. I was not aware that it was to come from China. Our trade laws with China are precarious at best. If you can, be patient. I found the item to be well made and my granddaughter and her fur baby love it. Hopefully their shipping problems resolve soon.
Ron M.
Just left China, acording to tracking.
Response from PetyfyJan 7, 2021
Hello Ron, I tried to pull up your order using your name, and found out you placed your order about 3 weeks ago. We really do apologize for the delay, we are doing our very best to expedite the shipment and communicate to whom that can possibly help us to deliver your package as soon as possible. Sometimes there are things that are not within our control or out of our hands rest assured, the fulfillment of your order is our top priority. As per checking, the reason for the delays in shipment are in destination country’s protocols once received in customs they have to process the parcel's gateway that takes some time to have our clearance processed and forwarded to local delivery. Usually our shipping time takes only 8-15 days maximum (delays and customs processing are included). But due to holidays and some other protocols needing to be obtained we are having this issue. We are hoping for your kind and understanding. Thank you and have a great day!
Michael L.
I purchased a jacket for my dog, on 12/16/2020 my credit card was charged. I received a text confirmation and tracking number. While their ad showed a delivery date of 12/26/2020. It is now 1/3/2021 and it appears my order is somewhere in China. I will be leaving town in a few days and will not be back until the end of March, so I really have now idea what to think about this company. I may revise my review if it comes before I leave town.
Response from PetyfyJan 3, 2021
Hello Michael, hope you are doing fine. I've tried to pulled up your order using your full name and I got lucky and found it. I am more than happy to assist you with your order and would love to send you the details you mentioned above. Unfortunately, the reason you haven't received any of those details because you missed providing your email address . You might need to check your mobile number as well because we make sure send those details to the number you've provided upon check out. I am looking forward to hear from you soon and send you details over email. Thank you so much and have a great day! -------------------------------- Thank you, Michael for providing the details, I updated your order details with your email address you should've receive a notification with the current status of your order. If you need further assistance please let us know and we are more than happy to assist you with. :-)
