PetSwagPetSwag truly cares about the lives of animals all around the world. We strive to make the lives of pets and owners better with our unique and helpful products.
PetSwag (petswag.com) has 282 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing282 approved reviews, newest moderated first
Elly O.
This company straight up took the money out of my account for my order (with expedited shipping costs) sent me a confirmation and then I heard nothing else from them. I have tried contacting them by phone and email several times and have heard nothing back going on 3 weeks now. Avoid at all costs! Just want my order or my money back.
Lisa
It was just a big bandana not made for a small dog at all!
Molly
The website was easy to use. I was kept informed of all the shipping process. I will definitely use Petswag again.
Christine
Never received my items , no response and they never answer their phone. This company is not legitimate. They provided a tracking number but never gave it to the USPS.
Judith M.
Ordered a dog carrier for a total of $194 on Oct 9. Never got notification of shipping. Emailed them twice, no answer. Called them, phone disconnected. Tried to send them a message thru Facebook, that didn't work either. Called my cc company this morning. They refunded me the full $194. 3 hours later, got an email from Petswag saying they shipped my merchandise and that a change in warehouse space caused the delay. How does that explain not answering 2 emails, phone disconnected. So I'm waiting for shipment to arrive. Even if it does, I will NEVER deal with this site again. Note at least another reviewer had same experience. One day later......tracking number they gave me for USPS indicates that USPS have not yet received package from Petswag....that's 30 hrs after whats her name told me it was shipped. This woman is a liar. I've instructed her by email to cancel my order. Of course, she never responds to emails.
Customer order 1.
Trouble service, do not response to emails regarding returns. Good luck trying to return an item or exchanging it for the correct size because they don't give you a return address or any information in the post and just don't respond!!!!! Very disappointed. Order no 117487
Carol
Received a notice with shipping number, but according to tracking the package had not even arrived at USPS yet. I placed the order 9/7, it's now 9/26.
Customer
Placed an order 2 weeks ago, hasn't even shipped. No one answers customer service line or returns calls. Disputing charge now.
