PetSwagReviews of petswag.com

The description of the Sleepypod pet carrier stated that it "Compresses from 22" long, 10.5" wide, 10.5" high down to 16" long, 10.5" wide, 8.5" high". The ends and top of the sides do bend when pressure is applied, however, there is no way to keep them in that position. So when attempting to place under an airline seat the carrier is at its larger dimensions and will not fit.

I ordered from PetSwag for the first time this Christmas. I placed my order on 12/13 and immediately got my order confirmation e-mail. I kept checking my order status daily and it kept saying "processing". Finally, in a panic, I called on 12/23. The gentleman that answered the phone was VERY nice, VERY apologetic and promised to send it out overnight for delivery on Christmas Eve. Sure enough, it did! So, I was very pleased about that. HOWEVER, I had ordered multiples of three kinds of treats and only received one bag of each, although I was charged for the multiples. I followed up with a call and voicemail on two different occasions and have yet to receive a return call. Overall, the quality of goods were good and adorable. As for the overcharge, I am hopeful they will make this right.

As a dog trainer living with three dogs, I HIGHLY recommend the Sleepypod and the ClickIt Sport car restraint. Just completed a 15 hour road trip and all three dogs were safely and happily secured in the back seat. I was concerned the little one in the Sleepypod would object to being enclosed, but she did great! WONDERFUL products, easy to use, and no loose dogs jumping from seat to seat!! (And, yes, we stopped every 3 hours for a walk and potty break!)

I'm really happy that I was able to find a Love Thy Beast tote (on sale!!!) from PetSwag, but even with ground shipping, I'm a bit confused on why it takes 11 days for it to ship from Phoenix to NYC via Fedex. Hopefully there will be no issues with the actual product once it arrives.

Product was great for airline travel! Everything it was advertised to be. The delay before my item was shipped was way too long. My only disappointment.

I have now ordered twice from Petswag for my 2 year old Golden Retriever. Both times the product selection, shipping times, customer service, and quality of toys has been outstanding! This is extremely convenient, and my pup loves the Jax and Bones rope toys.

Item arrived and I was surprised on how small it was, I thought it would be bigger. It is really cute and our dog likes it.

I placed a order for a item standard overnight (on a Friday afternoon) and received a phone call shortly after placing the order that my item would not be arriving to their facilities until that Monday and how I would receive the item that Tuesday. It was so no problem so I agreed to have the item still sent. Because they could not have the item to me overnight they completely refunded my shipping and made sure I received my item right away. The gentleman I dealt made this a high priority and it showed. Was very good honest customer service.