PetSmartReviews of petsmart.com

I had lots of shopping to do around PetSmart on Manchester it would be a good day to try the doggie day camp. I dropped her off at 9:00 only 2 other dogs in this small glass area, I didn't think much about it, I dropped by at 10:00 now 13 dogs in the small glass area a couple small kids slides at steps, the dogs had little space to walk no place to run. At 11:15 stopped by again, my dog saw me through the glass started scratching and barking violently she wanted out. I had one more stop it was snack time from 12-1 l will let her enjoy it. I came back only to find out if you bring a snack for your dog they are put in a small crate for an hour away from the other dogs talking about a punishment. My dog was clearly upset when I got there she whined and cried all the way home. I felt like a terrible dog owner.

Only allow certain breeds in store weather a tiny puppy or an bigger dog. VERY disappointed. I’ll give my money to a good company.

I had excellent support! Walked in for some kitty treats, Tina recommended some on sale treats that were on the tables around me. I ended up walking out with 3 additional bags of treats that were all organic <3. Thanks Tina!!

I dropped my dog off and the girl said I only did a appointment (online) for a bath and brush. So I said ok! Please cut and grind his nails !! I dropped him off at 10:50 am my appointment was at 11 am. She said well you can just bring him back Wednesday and we can do all of it and cut him. I said no, I need him bathed ! I was not able to pick up puppy until 2pm ! I had to wait because no one was inside the grooming part of the store when I arrived. She then gets me my invoice and I walk to the register and look at my receipt $49 !!!!! So I had to wait for someone to come to the register also ! Finally pay the ridiculous price and go back to the groomer and get my puppy dog 7 months ! He was not dried all the way in his ears or his legs !! I NEVER have a problem with Pet Smart ! This is way out the box and I'm considering going back to Pet Sense ! I drove from Erath to Lafayette just to groom at Pet Smart and this is what I received for it !! I am not a happy customer at all !!

We bought a pair of guinea pigs in one of their stores. One of them died within the warrantee period. So we buried the little thing then called the store a few days later. They said they couldn't give us money back because we didn't bring back the dead animal. There is nothing we can do at this point. But I just want to warn people -- if possible go shop at somewhere else. Petco has a longer, 30-day guarantee. And their pets are healthier too. Do NOT shop at Petsmart

they told me I couldn't have my southern brown tree frog that I caught not far from my grandmothers house at my great uncles front yard when i went to get crickets for him

Petsmart in Wilmington DE is worthless. The groomer for my dog us great. The manager was the worst business person I ever met. I'd give zero stars if I could. I'm sorry my dog's groomer is losing money based on a cruel manager. I will never go back and i encourage no one else does. Btw I had an appt which the groomer agreed but the manager could not care less.

I made an appt with Brittany b/c my regular groomer was on vacation. She did a great job, and was great with my Sweetie. Sicklerville NJ location.