PetScyReviews of petscy.com

Response from PetScyMay 1, 2026

Hello Copie, I’m sorry to hear that our website promotions and emails regarding tracking and products made you feel uneasy about our product. After reviewing our system, it shows that you signed up for our newsletter. As a result, you received two marketing emails, and once your order was placed, you also received an order confirmation along with tracking updates so you can stay informed on your order status. I am looking into this further, as I do see that three tracking emails were sent within two days, which may be excessive. Aside from that, everything appears to be standard for an e-commerce experience. Regarding the website, customers may see a post-purchase offer at a highly discounted rate. This is completely optional—you can decline the offer, accept it, or simply close the page, as your original order has already been completed. “Strong-arming” would imply that a customer is forced into an order; however, our setup presents a pop-up with accept or decline options, and customers can also exit the page at any time after completing their initial purchase. That said, I will review this again on our end. Please let me know if I’m missing anything, as I’m always looking to improve the experience. I went ahead and UNSUBCRIBED you from the newsletter you signed up for. Chris Founder

Response from PetScyApr 29, 2026

Hey Max, Awesome to hear—really glad it’s helping. We’re actually excited because we improved the Itch Allergy Plus formula in March. The product you’re using still has the same core ingredients, but we added colostrum and increased the quercetin and bromelain. Colostrum helps support the immune system and gut health, which are both closely tied to skin condition and allergies. Quercetin is often referred to as a natural antihistamine and helps reduce the body’s allergic response, while bromelain helps improve its absorption and effectiveness. Together, these ingredients can help reduce itching more quickly while also supporting longer-term relief. Most dogs start to show improvements within a few days to a couple of weeks, with more noticeable results building over consistent daily use. I also sent you an text with a special offer. Chris Founder

Response from PetScyApr 29, 2026

Hey Curt, You were sent a highly discounted offer, which is typically intended to attract new customers. It provides the Itch Allergy Chews at 50% off the first order as a way to try the product and hopefully continue using it. Because of the steep discount, the promotion is limited to one unit—otherwise, we would lose money if multiple units were purchased at that price. If you’d like to order more, you can visit PetScy.com and purchase up to a 6-pack. Reviews and star ratings are very important to us, and a 3-star rating does bring down our overall average. If you feel that rating is warranted, we completely understand. However, now that you’re aware the one-unit limit was due to receiving a new-customer offer (which was mistakenly sent to you) at a 50% discount, we would appreciate it if you’d consider updating your rating based on this clarification. Also, the order you signed up for is part of a subscription and will rebill in 30 days. If you’d like to manage your subscription or need help with an order, you can reach out to [email protected] and our team will be happy to assist. Let me know if you have any questions. Appreciate your business, Chris Founder

Response from PetScyApr 28, 2026

Hi Amanda, We are glad to hear the ordering process was a breeze for you! We truly appreciate you taking a methodical approach; it does take a little time for the ingredients to build up in a dog's system, so your patience is spot on. We look forward to hearing your thoughts once you've had a chance to see the results! Best, PetScy Support

Response from PetScyApr 27, 2026

Hey Joyce, The Itch Allergy Plus Chews are a new formula, and I’d love your feedback on palatability. 3 stars = dog(s) ate with no hesitation 2 stars = ate within 5 minutes 1 star = ate eventually 0 stars = didn’t eat If you can reply with how your dog liked the taste of the Itch Allergy Plus Chews, I’d really appreciate it. Thanks, Chris Founder

Response from PetScyApr 28, 2026

Hi David, This is such an inspiring update! Hearing that your dog has gone from slowing down to having "more pep" and enjoying much longer walks is exactly why we created the longevity chew. It’s incredible what a difference a few months of the right support can make for a dog's energy and mobility. We are so happy to be part of her journey back to a more active, energetic life. Thank you for sharing her progress with us! Best regards, PetScy Support

Response from PetScyApr 27, 2026

Awesome to hear Debra. Check your email (and junk) as I sent you a free product promotion. Thanks Chris Founder