PetScyReviews of petscy.com

Response from PetScyJun 24, 2026

Hi Karen, Thank you so much for the wonderful review! We are absolutely thrilled to hear that the extra small size was the perfect fit for your 7-pound Biewer Terrier, and that you love the bright colors! Finding the right fit for smaller pups can sometimes be a challenge, so it is great to know it worked out beautifully. We are also so glad you enjoyed our service and the quality of the product! Thank you for being a wonderful part of the PetScy family! Best, PetScy Support

Response from PetScyJun 18, 2026

Hi Susan, Thank you so much for the 5-star review! We believe that transparency is incredibly important when it comes to what we give our beloved pets, so we make it a point to clearly explain the "why" and "how" behind every single ingredient we use. We are absolutely thrilled to hear that you appreciated the information and presentation. Thank you for your trust and for being a wonderful part of the PetScy family! Best, PetScy Support

Response from PetScyJun 18, 2026

Hi Sandra, Thank you so much for the wonderful 5-star review! We are absolutely thrilled to hear that our product has helped your sweet puppy so much. We also love hearing that you found it quick and easy to adjust your subscription delivery! We intentionally designed our dashboard to give pet parents full control over their shipping schedules, so you can easily slow things down or speed them up depending on exactly what your pup needs. Thank you for being a valued subscriber and a wonderful part of the PetScy family! Best, PetScy Support

Response from PetScyJun 17, 2026

Hi Pam, We are so sorry to hear about the frustration you experienced trying to claim the discounted price! That is definitely not the smooth experience we want you to have when shopping with us. We want to make this completely right and ensure you get the discount you were offered, so we have just sent you a private message to assist you further. Please check your inbox at your earliest convenience so we can grab your details and get this sorted out for you immediately! Thank you for bringing this to our attention, and we look grateful for the chance to make it up to you. Best, PetScy Support

Response from PetScyJun 9, 2026

Awesome to hear! The product really works in two ways. First, it contains ingredients that help provide more immediate relief from itching and discomfort. Second, it contains colostrum, which helps support the immune system, gut health, and skin barrier over time. That's the ingredient focused more on long-term healing rather than short-term relief. Colostrum typically takes 6+ weeks to reach its full potential, so I'm encouraged by what you're seeing already. Right now, the ingredients that provide faster relief are helping Cricket feel better, but I would expect continued improvement as the colostrum has more time to work and support the underlying causes of the issue. Please let me know if you have any questions. Also, I'm not sure whether you're able to attach a photo to your review, but if you can, I'd love to see Cricket. I absolutely love that name! Chris Founder