PetScyReviews of petscy.com

Response from PetScyMay 31, 2024

Hi Emilio, Thank you so much for your 5-star review! We're thrilled to hear that our products have been very helpful and that your dog is feeling better. It's wonderful to know that the itching has improved. We appreciate your loyalty and are glad you’ve had a positive experience with PetScy. Thank you again! Best regards, Chris Founder

Response from PetScyMay 31, 2024

Hi Patty, Thank you for your 5-star review! We're delighted to hear that your dog's teeth look great and their breath has improved. It's wonderful to know that you love the dental rinse. We appreciate your kind words and are glad our product has made a positive difference for your dog. Thank you again! Best regards, Christopher Rogers Founder

Response from PetScyMay 30, 2024

Hello Charles. Did you check tracking? Trackings shows that the order is en route and should be there by Monday. Since the order was placed on a Friday it didn’t go out till the following Tuesday due to the holiday. Being that the order is going through its normal process I hope you consider updating your review based on this information. Let Me know if you have any questions. Chris Founder https://www.ups.com/track?loc=en_US

Response from PetScyMay 31, 2024

UPDATE: I personally reviewed and we did in fact refund both orders. You may have already confirmed this since I was late to the party. None the less, if you check your bank account you should have two refunds for $30 or maybe one for $60. Reply back to this and ill resolve one way or another. Last thing we want to do is charge customers for items not received. Thank you Chris Sorry for the late reply. I have forwarded to my support team to resolve. We will make sure to refund you promptly if that is in fact the case. Thank you for allowing us to resolve. Chris Founder

Response from PetScyMay 27, 2024

Sorry to hear that the chews didn’t help. Sometimes the dogs underlining condition is to severe for supplements. Also, a lot of dogs issues start from their food. You may want to change the flavor of their food and see if that helps. My pup can’t eat chicken flavor or she will scratch all day. I asked my support team to send you an email. Please check your spam in case it goes there. You can also email [email protected] to ensure it doesn’t get lost in spam. Thank you Chris Founder