PetScyReviews of petscy.com

Response from PetScyMay 14, 2025

Hey Celestine, sorry to hear. Our support team is busy throughout the day but still should reach back out assuming you left a voicemail. Also, email is a sure thing. I will have my support team call you now and make sure to keep trying you. You can also reply back to this email for a good time to call and ill make sure they reach out if within business hours (5pm est time) Chris Founder

Response from PetScyMay 13, 2025

🐾 Wow, thank you Cathy! We're thrilled to hear your golden retriever’s hot spots are gone! ✨🐶 So glad our product made a difference — and groomer-approved too! 💪🧴💛 Give your pup some extra belly rubs from us! 😊🐕 Chris Founder

Response from PetScyMay 12, 2025

Hello Dennis, I am following up with my reply I sent earlier in the month. Assume you received the missing units as mentioned? If so, I hope you would consider updating your review based on how we responded to the mistake made by the shipping company. Let me know if there is anything else if you still think we deserve one stars. Thanks Chris Founder Hello Dennis, thank you for bringing this to our attention so we can resolve. It appears that our third party fullfillment company dropped the ball. I requested that my support team reach out and get resolved. The missing units will be shipped today. I once again apologize for the error and appreciate you letting us make right. Expect a call and email confirming. Thank you Chris Founder