Jill J.
Sent me products delivered unrequestedwhen I only signed up…
Sent me products when I only signed up for one time. I moved and unable to get the product but was charged for it
Response from PetScyJun 16, 2025
Hi Jill, Thank you for reaching out, and we apologize for any confusion caused by your subscription. After reviewing your order, we see that your first order was placed on a subscription, which was indicated in the invoice sent to you, and processed as scheduled. The order was processed on June 3, before the subscription was canceled on June 10. We completely understand your concern and are here to help. To assist you, we can help with your most recent order, and our customer service team will contact you shortly. We hope we resolve the issue for you. Please feel free to reach out if you have any further questions. Best regards, PetScy Team


