Jose Q.
Fast and easy.
Fast and easy.
Response from PAK1 (formerly Pets are Kids)Oct 1, 2026
Short and sweet — just like we aim for the ordering experience to be! Thanks for the review, Jose. We appreciate your support! Warmly, PAK1

Human-grade nutrition and supplements for dogs, and for the people who treat them like family.Proud Supporter of the Animal Cancer Foundation.
PAK1 (formerly Pets are Kids) (petsarekids.com) has 88 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Jose Q.
Fast and easy.
Response from PAK1 (formerly Pets are Kids)Oct 1, 2026
Short and sweet — just like we aim for the ordering experience to be! Thanks for the review, Jose. We appreciate your support! Warmly, PAK1
tracy F.
Have been using pak1 for a couple months and seeing good results with my older labs limping. Had an issue with a shipment not arriving. Reached out and received an answer, help and a new shipment sent to me within a few days from customer service. Unfortunately it’s a rare thing these days to get such quick answers and help from most companies but I have to say, I’m super impressed with the product and the company!!
Response from PAK1 (formerly Pets are Kids)Oct 1, 2026
Tracy, this means the world to us! We're so glad to hear Pak1 is helping your older lab with their mobility — that's exactly what we're here for. And you're right, great customer service shouldn't be rare, so we work hard to make it the standard. Thank you for trusting us with your pup's care! Warmly, PAK1
Sheila M.
Company has been quick to send shipments, and also was professional and kind when I needed to cancel subscription because my dog had died.
Response from PAK1 (formerly Pets are Kids)Oct 1, 2026
Sheila, we're so sorry for the loss of your dog — we know how deeply that hurts. Thank you for your kind words about our team, even during such a difficult time. We're honored to have been part of your journey caring for your pup, and we wish you all the best. Warmly, PAK1
Jason
My dog loves their products!! I make sure to feed him everyday. I've seen a noticlable diference in his energy and movement.
Response from PAK1 (formerly Pets are Kids)Sep 29, 2026
Thank you for the wonderful review, Jason! We love hearing that your dog is thriving on our products — there's nothing better than seeing a happy, energetic pup! It's fantastic that you've noticed a real difference in his energy and movement. That's exactly the kind of impact we aim for with everything we make. Give your furry friend an extra pat from us, and thank you for making our products a part of his daily routine! Warmly, PAK1
Nina
They have great communication and very knowledgeable. I would also like to point out they are very helpful and understanding.
Response from PAK1 (formerly Pets are Kids)Sep 29, 2026
Thank you so much, Nina! We truly appreciate your kind words. Communication and understanding are at the heart of what we do, so it means a lot to hear that came through in your experience. Our team takes pride in being knowledgeable and helpful, and knowing that made a difference for you is incredibly rewarding. We're here whenever you need us again — thank you for your support! Warmly, PAK1
customer
I received a reply to my email within two hours. I thought this was outstanding because it was a Sunday morning when I received the response. They answered my question clearly and confirmed my request.
Response from PAK1 (formerly Pets are Kids)Sep 29, 2026
Thank you for taking the time to share your experience! We're glad we could get back to you quickly, even on a Sunday morning — we know your time matters, and we strive to be responsive whenever you need us. It's great to hear that your question was answered clearly and your request confirmed without any hassle. If there's anything else we can help with in the future, don't hesitate to reach out. Warmly, PAK1
Josh
Understanding and compassion.
Response from PAK1 (formerly Pets are Kids)Sep 26, 2026
Thank you so much, Josh! We're truly grateful for your kind words. Knowing that you felt understood and supported means the world to our team — it's exactly the experience we strive to create for every customer. We appreciate you taking the time to share this, and we look forward to being here for you whenever you need us! Warmly, PAK1
Jeffrey Z.
My 3 year old golden retriever is a super picky eater, but she loves the mushroom chews and it works great as a motivational treat. She even heeled for a solid few minutes hoping to get some more.
Response from PAK1 (formerly Pets are Kids)Sep 26, 2026
Hi Jeffrey! Thank you for sharing your experience! We love hearing that even a super picky golden retriever can't resist our Mushroom Chews. The fact that she was heeling for more is the ultimate seal of approval! We wish you and your girl many more happy moments together! Warmly, PAK1