PAK1 (formerly Pets are Kids)Human-grade nutrition and supplements for dogs, and for the people who treat them like family.Proud Supporter of the Animal Cancer Foundation.
PAK1 (formerly Pets are Kids) (petsarekids.com) has 88 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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RONALD R.
Quick help. Got results I asked for.
Response from PAK1 (formerly Pets are Kids)Sep 18, 2026
Hi Ronald, Thank you so much for your 5-star review! We’re glad we could provide quick assistance and get you the results you were looking for. We truly appreciate your support and are always here if you need anything else. Warm regards, PAK1
Ken
Zero change after 6 months
Response from PAK1 (formerly Pets are Kids)Sep 18, 2026
Hi Ken, Thank you for taking the time to leave us a review. We truly appreciate your feedback, and we’re sorry to hear that you haven’t seen the results you were hoping for after six months. We value your experience and would appreciate the opportunity to assist you further. If you have any questions or need additional support, please don’t hesitate to reach out to our customer care team https://www.pak1.co/pages/contact-us . We’ll be happy to help in any way we can. Warm regards, PAK1
Hurricane L.
Easy to cancel and navigate site for chat. Thank for your prompt response. I wish this would have been for my dog it’s a great product.
Response from PAK1 (formerly Pets are Kids)Sep 17, 2026
Hi Hurricane, Thank you so much for your kind words! We’re glad to hear that navigating our site and getting assistance was quick and easy. While we’re sorry the product wasn’t the right fit for your pup, we truly appreciate you giving us a try and sharing your experience. Sending lots of love to you and your furry family! Warmly, PAK1
Debbie B.
This is a great company. Sadly, my very picky mini-dachshund did not care for the mushroom chews. I contacted the company asking to cancel my subscription. Not only did they cancel the subscription but also refunded my current order that was about to ship. I will definitely be finding other products that my pup will hopefully enjoy.
Response from PAK1 (formerly Pets are Kids)Sep 16, 2026
Hi Debbie, Thank you so much for your thoughtful review and for giving PAK1 a try. While we’re sorry the Mushroom Chews weren’t a good fit for your pup, we’re glad our team was able to make the cancellation and refund process easy for you. We truly appreciate your kind words and your willingness to try other products with us. We hope we’ll have the chance to help you find something your mini-dachshund enjoys in the future. 💜🐾 Warmly, PAK1
Ginger P.
Customer service at Pets Are Kids was incredible. I would give them 5 stars any day. They were a pleasure to work with.
Response from PAK1 (formerly Pets are Kids)Sep 16, 2026
Hi Ginger, Thank you so much for your kind words and wonderful feedback! We’re thrilled to hear that you had such a great experience with our customer service team. Providing caring and helpful support to pet parents means so much to us. We truly appreciate your support and are grateful to have you as part of the PAK1 family! 💜🐾 Warmly, PAK1
Kelly
Besides the shipping issue I’m having this time around the product works I can tell my dog has been without sense the 1st still waiting live on package to show up and he is getting worse because he hasn’t had them it’s been 14 days
Response from PAK1 (formerly Pets are Kids)Sep 16, 2026
Hi Kelly, Thank you for sharing your experience. We’re glad to hear that the product has been helping your dog, but we’re very sorry that your latest shipment has taken this long to arrive. We understand how concerning this must be, especially when your dog has been without the product for 14 days. We’d really like the opportunity to look into your shipment and help get this resolved. Please reach out to us at [email protected] or click this link https://www.petsarekidstoo.com/pages/contact-us and fill out with your order details so our team can check the status and assist you directly. Thank you for your patience, Kelly. We truly hope to get this sorted out for you and your pup as soon as possible. 💜🐾 Warmly, PAK1
DORIS K.
I sent a email explaining my shortage with my order. My email was responded to immediately and this company went above and beyond to make the issue right.
Response from PAK1 (formerly Pets are Kids)Sep 15, 2026
Hi Doris, Thank you so much for your kind words! We're glad our team was able to respond quickly and make things right with your order. Providing excellent customer service is very important to us, and we truly appreciate you taking the time to share your experience. Thank you for choosing Pets Are Kids Too! 🐾💙 Warmly, Pets Are Kids Too
DOUGLAS
They offer hassle-free returns as if you were right in the store; the product is amazing, and I really see a difference in my pet's health.
Response from PAK1 (formerly Pets are Kids)Sep 15, 2026
Hi Douglas, Thank you so much for sharing your experience! We’re happy to hear that our return process was easy and hassle-free, and even more thrilled that you’re seeing a positive difference in your pet’s health. Your pet’s well-being means so much to us, and we truly appreciate your support! Thank you for being part of the Pets Are Kids Too family! 🐾💙 Warmly, Pets Are Kids Too
