PAK1 (formerly Pets are Kids)Human-grade nutrition and supplements for dogs, and for the people who treat them like family.Proud Supporter of the Animal Cancer Foundation.
PAK1 (formerly Pets are Kids) (petsarekids.com) has 88 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Shadya G.
They were quick in responding to my message. No beating around the bush, it was straight to the point and resolved my issue quickly!
Response from PAK1 (formerly Pets are Kids)Oct 6, 2026
Thank you, Shadya! We believe in keeping things simple and getting straight to solutions. We're glad we could resolve your issue without the runaround. If you ever need anything else, we're just a message away! Warmly, PAK1
Jenessa P.
Amanda was great!
Response from PAK1 (formerly Pets are Kids)Oct 2, 2026
Thank you so much for the kind words, Jenessa! We'll be sure to pass your feedback along to Amanda — she'll be thrilled to hear it. We appreciate your support and look forward to helping you again! Warmly, PAK1
Lisa B.
Although the product did not work for my dog, the customer service at this company is top-notch and very professional. I will definitely use this company again for other items. Great customer service.
Response from PAK1 (formerly Pets are Kids)Oct 2, 2026
Thank you for taking the time to share your experience, Lisa! We're sorry the product wasn't the right fit for your dog, but we're so glad our team was able to take great care of you. We'd love to help you find something that works — don't hesitate to reach out anytime. We look forward to seeing you again! Warmly, PAK1
David L.
Analyst quickly resolved the issue
Response from PAK1 (formerly Pets are Kids)Oct 2, 2026
Thank you for the great review, David! We're glad our team was able to get everything sorted out quickly for you. If you ever need anything else, we're here to help! Warmly, PAK1
Andrea D.
Customer service was courteous and efficient.
Response from PAK1 (formerly Pets are Kids)Oct 1, 2026
Thank you, Andrea! Courteous and efficient is exactly what we strive for. We appreciate you taking the time to share your experience, and we're here whenever you need us! Warmly, PAK1
Heather C.
Great customer service. Patient, informative, attentive. We are liking the mushroom chews. My guy is not a fan of supplements but he loves these.
Response from PAK1 (formerly Pets are Kids)Oct 1, 2026
Thank you so much, Heather! We're thrilled to hear your guy loves the mushroom chews — that's always a win, especially when supplements can be a tough sell. We appreciate your kind words about our team, and we're here anytime you need us! Warmly, PAK1
German Shepherd F.
They asked for a photo of what I received in error and fixed my order. This was a very reasonable request.
Response from PAK1 (formerly Pets are Kids)Oct 1, 2026
Thank you for your patience and understanding! Mistakes can happen, but what matters most to us is making them right. We're glad we could get your order sorted quickly, and we appreciate you giving us the chance to fix it. Warmly, PAK1
Kim
They went way beyond on my shipment arriving & standing by the original shipment. Their mushroom chews definitely worked for my two dashounds for their ADDT . I’m so glad I found out about this product.
Response from PAK1 (formerly Pets are Kids)Oct 1, 2026
We love this energy, Kim! So happy to hear the mushroom chews are making a difference for your two dachshunds. And thank you for the kind words about how we handled your shipment — your pups' wellbeing is what drives us every day. Thanks for being part of the family! Warmly, PAK1
