petpharmcanada.comReviews of petpharmcanada.com

Wow! I should've read the reviews too. Jim is a disgusting human. Jacka is right. The medication i ordered MUST be kept cold. Jim lied to me saying my order shipped and delivered within 19 hours and i have proof (usps) that its been in the mail for at least 4 days. He then gave me multiple different “excuses” (none of which were logical lol) after calling him out on the lie-This is for a medication that should be kept cold btw. When asking for him to fix it he TELLS ME that i dont want it.. No, never said that.. Just asked you to handle the situation properly and resend the medication cold. He THEN says its my problem that it wasn't “delivered in my timeframe”… idc how long it takes; just want the medication cold as it should be. GROSS. POOR customer service. FRAUD. LIARS. DO NOT USE THIS COMPANY.

Awful. The gentleman who said Jim is a jackal is spot on. I wish I could post the emails. The worst customer service I have ever encountered. I called to find out if the order had shipped and apparently I unleashed a cascade of hostility from Jim that ultimately led to the cancellation of my order. An order I desperately needed. But he knows that so he used his big man powers to cancel my order. There is a special place in hell for people like him. DO NOT BOTHER.. THEY WILL CANCEL YOUR ORDER IF YOU SAY ANYTHING ABOUT THEIR SLOW DELIVERY TIME. Save your money and avoid the aggravation. Just go to the vet.

Medication arrived.

Jim is a jackal. Wouldn’t ship order for over 2 weeks. Then took another week for refund. Doesn’t know the meaning of customer service

Hands down, every time I need them for my pets antibiotics, boom! They are they for us! I have had no problems with this company and have never had an issue with any staff there. I’ve ordered many times and each time I had no issues. Which tells me alot about all these comments. Anyways thanks for your service and keep up the good work. You guys are doing awesome!

Scammed out of nearly $500!! This is a one man racket ("Jim") and he is beyond FRADULENT, point Blank!! Sooo many ethical non rx sites with legit business practices that care about your pet and your business. This man will straight up rob and decieve you and your credit card company will more than likely go after Jim!

Im a mail carrier. Express IS Priority with a guarantee. It is not PetPharm Canadas fault if it arrives later then estimated. It is the post offices fault. I have never had a problem ordering through PetPharmCanada. They are great so far. The post office did loose my last order which is a hassle, they are giving me a hard time about reimbursing me and I work there. So please dont blame PetPharm Canada.

I received the meds only problem In had was ,I paid priority mail it came snail mail. I just started giving pet the meds will post on strength later. If meds work I will buy again from them.