PetPalsDIY.comReviews of petpalsdiy.com

The replica statue of our dog was so lifelike. The detailed work was amazing. Customer service was outstanding as they made a couple of revisions for me with no issues. Highly recommend!

Absolute scam, item arrived broken and did not look like our pets, generic figures that they paint the same colors as your pet. Not even the color was accurate on one of ours. They then refuse refunds and only offer to replace, but the items are shipped from China with no padding and the dogs ears just continue to arrive broken. Don’t waste your time!

My son bought a sculpture of my beloved Chihuahua as. a treasured remembrance of him and our life together. My dog went everywhere with us. When I first opened this gift my first words were “it’s Towbe” Looked just like him. Then I saw there were two. Im so delighted with the addition of the attachment to safely have the second one in the car. Recently I contacted the company as I had a question about having the one in our cars heating vent with the freezing winter soon upon us. i received the reply the very next day. It was answered thoroughly and politely. I most certainly would deal with this company again. JudieW

It took 2 months to arrived and Terrible, my wife bought 2 orders and they DO NOT look like our dogs. This site is a total scam from china. I highly do not recommend. You’ll be wasting your time and money. Again I highly do not recommend coming from a dog family.

I bought this as a gift for a friend since her dog recently died. It does cost quite a bit but it’s also hand made. You’re basically paying for the person’s time and talent. It took a while to get delivered but it was worth it because they made sure that it will look exactly alike. They show it to you first before sending it out and they had to do a few adjustment so it took about a month for it to arrive. You can make as much adjustments as you like so it’ll look more like your pet.

I would highly recommend using PetPals. Their service was first class, professional and empathetic. We sadly lost our cat and Linda was very kind and understanding. They kept in touch with us, updating us on the progress of our order and sent pictures and videos. We were even asked if we had any changes or suggestions before proceeding further. I’ll definitely use them again in future. I had no problems whatsoever, live in the UK. When dispatched the order was fully trackable and packaged very well.

Communication 🌟🌟🌟🌟🌟 Kindness 🌟🌟🌟🌟🌟 Compassion 🌟🌟🌟🌟🌟 I am beyond impressed with the service I received. This is the second order placed. One order for a Ragdoll and cockapoo And one for a cockapoo. The Ragdoll is insanely accurate and my mums favourite is the cockapoos. We have the magnetic car mounts. I also got a full body sculpture of my cockapoo. The magnets have continued to stay stuck even in high heats. The sculpture is just as impressive as the day I got it and it sits pride of place on her memory shelf! I highly recommend. I don’t often do reviews but seeing as I’m this impressed and feel as though my babies are with us forever again. I feel it’s only right.

I’ve now had two items and both are great. I was kept updated on how my order was progressing and delivery etc I’m very happy with my items and would definitely use again