PetPalsDIY.comReviews of petpalsdiy.com

Avoid avoid!!! Fraudulent scam company!! Don’t produce order and ask for further payment to guarantee you receive the order. Card payment dispute raised with my provider for ref. Avoid at all costs

They sent a plastic piece of junk that looks nothing like my dogs. They offered an insulting 15% refund. I posted my honest review with photos and they BLOCKED me from their social media and refused to return emails. All facebook reviews are phony. I’m incensed they’re allowed to get away with this. SCAM

SCAM - DO NOT BUY

Be aware of this company. There’s plenty of posts on Reddit about the scam they’re running, which I fell victim of. After seeing their advertisements and reviews (which I didn’t notice they were all 5 stars surprisingly )was convinced to place an order and pay the hefty price of $50 for a “hand-made” pet magnet. Upon receiving the magnet it looked nothing like my pet. They did paint it similar, but it was obviously not the type of dog. They seem to use pre made molds of common breeds and go from there. When contacted to hopefully return and replace they asked for photos of my pet and what I received. Their response back after that was that the best they could do is give me 15% back. They advertise easy returns and 100% customer satisfaction but they don’t stand by it. Their social media posts are all their own doing, no real customer experience, not a single bad review on social media or their website. I left one and never made it to the page. A quick search shows there’s plenty of Reddit posts describing the same issue I’m going through and how people lost money. Items are made and shipped from china. Definitely not handcrafted. Beware of the scam.

Just a joke, expect a standard plastic dog face, not your dog, a generic dog