Amy D.
Ordering was easy and I had no problems
Ordering was easy and I had no problems

PETKIT creates smart pet products that make everyday pet care easier. From automatic litter boxes and smart feeders to water fountains and outdoor gear, our connected ecosystem helps pet parents care for their furry companions anytime, anywhere through the PETKIT app. Visit PETKIT Best Sellers Shop by Collection Contact us Follow us on Instagram
PETKIT (petkit.com) has 347 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 197 reviews with 5 stars · Clear filters
Amy D.
Ordering was easy and I had no problems
Maral G.
The response to my email was prompt. I really appreciate the help I received from Leo and I thank him for resolving my issue so fast.
Response from PETKITSep 22, 2026
Hi Maral, Thank you for your kind feedback! We’re glad our team was able to assist you and resolve your issue promptly. We truly appreciate your trust and support of PETKIT! – The PETKIT Team
LIDA P.
Easy to order received quickly
Patsy W.
Best litter ever. I have 8 cats. All rescues and this product works for this household. 2 robo litter boxes and 4 open litter boxes and the cats all can go outside unless weather is threatening.
Response from PETKITSep 22, 2026
Hi Patsy, Thank you so much for your wonderful feedback! We’re delighted that PETKIT has been a great fit for your household. We truly appreciate your trust and support! – The PETKIT Team
Rinda G.
Love the auto litter box and all the different settings you can use to meet your pets needs. I like the free trial of the subscription but would be nice if video playback was included without a subscription. Shipping was fast and litter box was packed well. Easy to assemble too!
Response from PETKITSep 22, 2026
Hi Rinda, Thank you for your thoughtful feedback! We’re glad you’re enjoying your PETKIT experience and appreciate your kind words about the product and delivery. We also appreciate your suggestion regarding video playback and will share your feedback with our team. – The PETKIT Team
LAURA J.
I love this unit. My cats went in it immediately, I used litter that was from thier old box and they took to it right away. What a lifesaver, no mess, no stained floor, no extra cleanup, no dust everywhere and no orders, what a great find!!!!!!!
Response from PETKITSep 22, 2026
Hi Laura, Thank you so much for your wonderful feedback! We’re thrilled to know that you and your cats are enjoying your PETKIT experience. We truly appreciate your trust and support! – The PETKIT Team
Chris B.
They got back to me quickly and answered my questions perfectly!
Response from PETKITSep 22, 2026
Hi Chris, Thank you for your kind feedback! We’re glad our team was able to assist you promptly and provide the information you needed. We truly appreciate your support of PETKIT! – The PETKIT Team
Heather E.
Just over all happy with the product.