PETKITPETKIT creates smart pet products that make everyday pet care easier. From automatic litter boxes and smart feeders to water fountains and outdoor gear, our connected ecosystem helps pet parents care for their furry companions anytime, anywhere through the PETKIT app. Visit PETKIT Best Sellers Shop by Collection Contact us Follow us on Instagram
PETKIT (petkit.com) has 347 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Mollie V.
Petkit is amazing! We can now travel knowing our kitties are taken care of.
Response from PETKITAug 11, 2026
Hi Mollie, Thank you so much for your wonderful review! We're thrilled to know PETKIT gives you greater peace of mind when you're away. We truly appreciate your trust and support, and we're happy to be part of your kitties' daily care! – The PETKIT Team
Rita
I have a 15 year old cat and I am grateful for having found our fountain ❣️ She sniffed it when I first set it up, then it started bubbling and I swear she gave me this look of sheer delight and started licking her little heart out. I watch her visit her new water source several times a day now. Thank you❣️
Response from PETKITAug 4, 2026
Hi Rita, Thank you so much for sharing this heartwarming story! We're so happy to hear that Lizzy loves her new fountain and is enjoying drinking more water. Thank you for choosing PETKIT. We wish you and Lizzy many more happy and healthy years together! ❤️ – The PETKIT Team
bob
the part I ordered works well, that's all I was needing
Response from PETKITAug 11, 2026
Hi Bob, Thank you for your positive review! We're glad to hear the part worked well and was exactly what you needed. We truly appreciate your support and hope to serve you again in the future! – The PETKIT Team
Amy D.
Ordering is easy and the product is wonderful!
Response from PETKITAug 11, 2026
Hi Amy, Thank you so much for your wonderful review! We're delighted to hear you're happy with both the shopping experience and our products. We truly appreciate your support and look forward to serving you again! – The PETKIT Team
jyruegas
We have a kitten. The self clean litter system is very good and my pet loves it. We are very happy with the system.
Response from PETKITAug 3, 2026
Hi Jyruegas, Thank you so much for your wonderful review! We're delighted to hear that you and your kitten are enjoying your PETKIT litter box. We truly appreciate your support and wish you both many happy moments together! – The PETKIT Team
Mrs. B.
The item arrived on time and in good packaging.
Response from PETKITAug 28, 2026
Hi Mrs.B, Thank you for your kind review! We’re glad your order arrived safely and on schedule. We truly appreciate your support and hope you enjoy your PETKIT product! – The PETKIT Team
Fabian
Ich habe im März eine automatische Katzen Toilette bestellt. Im Internet stand Lieferung im Juni. Die Lieferung erfolgt leider erst im August. Ich hatte hier erst eine schlechtere Rezension. Vom Support wurde mir jetzt mitgeteilt, dass es wohl Probleme bei der Zulieferung gab. Wofür der Verkäufer am Ende des Tages nicht viel kann. Da mir der Support am Ende sehr hilfsbereit und respektvoll entgegengetreten ist, ändere ich diese Bewertung und bin voll und ganz zufrieden.
Response from PETKITAug 3, 2026
Hi Fabian, Es tut uns sehr leid, dass Sie so lange auf Ihre Bestellung warten mussten und dass wir Sie nicht wie versprochen regelmäßig über den Status informiert haben. Wir verstehen, wie enttäuschend diese Erfahrung für Sie ist. Da wir über Trustpilot keinen Zugriff auf Ihre vollständigen Bestelldaten haben, kontaktieren Sie uns bitte unter [email protected] oder über den 24/7 Live Chat in der PETKIT App. Bitte teilen Sie uns Ihre Bestellnummer, den Kaufkanal sowie den Hinweis auf Ihre Trustpilot-Bewertung mit, damit wir den Status Ihrer Bestellung schnellstmöglich prüfen können. Vielen Dank für Ihr Feedback. Wir hoffen, die Gelegenheit zu bekommen, Ihren Fall weiter für Sie zu klären. – The PETKIT Team
sara S.
I wish I would’ve found this five years ago. I’d love my cat box and my cats love me and the cat box. Thank you.
Response from PETKITAug 4, 2026
Hi Sara, Thank you so much for your wonderful review! We're thrilled to hear that you and your cats are loving your PETKIT litter box. Your support means so much to us. Wishing you and your furry family many happy years together! – The PETKIT Team
