PETKITReviews of petkit.com

3.5347 reviews
Pet Stores
657 Brea Canyon Rd, #5, Walnut, California

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PETKIT

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About PETKIT

PETKIT creates smart pet products that make everyday pet care easier. From automatic litter boxes and smart feeders to water fountains and outdoor gear, our connected ecosystem helps pet parents care for their furry companions anytime, anywhere through the PETKIT app. Visit PETKIT Best Sellers Shop by Collection Contact us Follow us on Instagram

PETKIT (petkit.com) has 347 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: petkit.com
Website: petkit.com
Category: Pet Stores
Location: Walnut, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 64% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PETKIT reviews

Showing 197 reviews with 5 stars · Clear filters

Laura B.
Aug 31, 2026
Easy ordering and good products
Ordering from the website is easy to do. I have the Eversweet ultra AI fountain and I love it. It is still learning all the cats but it does a pretty good job at identifying them. If it is the only fountain someone has, it does a great job at letting you know who isn't drinking enough, I have other fountains as well, so the info isn't as relevant to me as I know some cats prefer the other fountains. Over all, a very cool cat fountain.
Response from PETKITSep 1, 2026
Hi Laura, Thank you so much for your thoughtful review! We’re delighted to hear you’re enjoying the EverSweet Ultra fountain and finding the experience useful for caring for your cats. We truly appreciate your support and hope PETKIT continues to make pet care easier! – The PETKIT Team
Corinna Traister W.
Aug 31, 2026
Convenience in ordering.
Convenience in ordering.
Alan W.
Aug 28, 2026
Fast delivery and so far
Fast delivery and so far, it seems to be working well. But I haven't been able to convince the 2nd cat to use it yet.
Response from PETKITSep 1, 2026
Hi Alan, Thank you for your review! We’re glad everything arrived quickly and that you’re enjoying the product so far. We hope your second cat warms up to it soon—sometimes our furry friends just need a little extra time! 🐾 We truly appreciate your support! – The PETKIT Team
Sherri W.
Aug 27, 2026
Great experience
This was the easiest set up for all three products. I’m not a techy person and I regret not getting this sooner.
Response from PETKITAug 28, 2026
Hi Sherri, Thank you so much for your wonderful review! We’re delighted to hear that you had such a smooth experience with PETKIT. We truly appreciate your support and hope our products continue to make life easier for you and your furry friends! – The PETKIT Team
Elaine K.
Aug 27, 2026
PetKit iis an excellent product and requires minimal upkeep.
The product is as described, although expensive, and it fits very well with my other Petkit products. My cats used it immediately and have never stopped. I also appreciate the reminders on my mobile phone.
Response from PETKITAug 27, 2026
Hi Elaine, Thank you for your wonderful review and for choosing PETKIT! We’re delighted to know that the product has been a great addition to your home and that your cats took to it so quickly. We truly appreciate your continued support and are happy to be part of your cats’ daily care! – The PETKIT Team
Ayse N.
Aug 26, 2026
Auto ship
Auto ship, auto pay makes buying cat litter easy
Response from PETKITAug 27, 2026
Hi Ayse, Thank you for your kind review! We’re glad to hear that our subscription service has made keeping your cat’s essentials stocked more convenient. We truly appreciate your support and hope PETKIT continues to make pet care a little easier! – The PETKIT Team
Jeannine H.
Aug 24, 2026
Easy ordering
Easy ordering Efficient
Mindy B.
Aug 24, 2026
This cat litter controls odor extremely…
This cat litter controls odor extremely well
Response from PETKITAug 28, 2026
Hi Mindy, Thank you so much for your wonderful feedback! We’re delighted to know you’re happy with your PETKIT cat litter. We truly appreciate your support and hope it continues to make life with your furry friend a little easier! – The PETKIT Team

PETKITReviews of petkit.com

About PETKIT

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Easy ordering and good products

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Fast delivery and so far

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PetKit iis an excellent product and requires minimal upkeep.

Auto ship

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About PETKIT

About these reviews

More in Pet Stores, California

Boomerang Pet ID Tags

ArcataPet.com

Pop's Birding

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PETKIT reviews

Easy ordering and good products

Convenience in ordering.

Fast delivery and so far

Great experience

PetKit iis an excellent product and requires minimal upkeep.

Auto ship

Easy ordering

This cat litter controls odor extremely…