PETKITReviews of petkit.com

3.5347 reviews
Pet Stores
657 Brea Canyon Rd, #5, Walnut, California

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PETKIT

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About PETKIT

PETKIT creates smart pet products that make everyday pet care easier. From automatic litter boxes and smart feeders to water fountains and outdoor gear, our connected ecosystem helps pet parents care for their furry companions anytime, anywhere through the PETKIT app. Visit PETKIT Best Sellers Shop by Collection Contact us Follow us on Instagram

PETKIT (petkit.com) has 347 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: petkit.com
Website: petkit.com
Category: Pet Stores
Location: Walnut, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 64% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PETKIT reviews

Showing 197 reviews with 5 stars · Clear filters

Jarmel R.
Sep 3, 2026
So far so good
So far so good. Loving the products.
Sierra
Sep 3, 2026
I absolutely love my PETKIT automatic…
I absolutely love my PETKIT automatic feeder. It has completely changed the game for me and my two cats. I can monitor their food intake. See who is eating throughout the day. Vacations are so much easier knowing I can still see and interact with my cats. I can’t go back to a regular bowl ever!
Response from PETKITSep 4, 2026
Hi Sierra, Thank you so much for your wonderful feedback! We’re delighted to know that PETKIT has made daily life easier for you and your cats. We truly appreciate your trust and support! – The PETKIT Team
customer
Sep 3, 2026
Good products
Good products, easy to order, fast delivery
Response from PETKITSep 14, 2026
Hi Customer, Thank you so much for your kind feedback! We’re glad you had a smooth ordering experience and received your products promptly. We truly appreciate your support! – The PETKIT Team
Jack
Sep 3, 2026
Worth the Money
I really like the products and functionality of the fountain and feeder. They’re expensive but well worth the money.
Response from PETKITSep 4, 2026
Hi Jack, Thank you for your wonderful feedback! We’re thrilled to hear that you’re enjoying your PETKIT products and finding them valuable in your daily routine. We truly appreciate your support and trust! – The PETKIT Team
Christopher M.
Sep 3, 2026
Great products
Already have the Eversweet Ultra and it's a dream. So now i'm getting the A.I. cam food bowl. Smooth transaction. Great company
Response from PETKITSep 4, 2026
Hi Christopher, Thank you so much for your wonderful feedback! We’re thrilled to hear you’ve been enjoying your PETKIT products and had a smooth shopping experience. We truly appreciate your trust and support! – The PETKIT Team
Tricia P.
Sep 2, 2026
The first litter box, I haven’t minded having out in a public space
I absolutely love this product. It is so easy to use, and my kittens took to it immediately. The company has also sent really helpful emails and explanations for how to operate the product successfully.
Response from PETKITSep 4, 2026
Hi Tricia, Thank you so much for your wonderful feedback! We’re delighted to know that you and your kittens are enjoying your PETKIT experience. We’re also glad our guidance has been helpful along the way. Your support truly means a lot to us! – The PETKIT Team
SS
Sep 1, 2026
Above and Beyond
The item I needed was not on the website. Customer service did some digging and found what I needed. I thought I was going to have to purchase a new unit and this one was only 2 years old.
Response from PETKITSep 1, 2026
Hi Customer, Thank you so much for your wonderful feedback! We’re thrilled that our team was able to help you find the part you needed and save you from having to replace your unit. We truly appreciate your trust in PETKIT and are always happy to help keep your products running for years to come! – The PETKIT Team
Heather A.
Aug 31, 2026
Happy Tabbys and one ChiRussell
PetKit food hoppers have been nice to have to refill and control proportions for 2 totally different size cats and one little dog :) my petkit water fountain needed a new pump so I was happy to get this item within a week or so. Keep up the good work :)
Response from PETKITSep 1, 2026
Hi Heather, Thank you so much for your kind words and support! We’re happy to be part of caring for your furry family and glad you received the replacement pump you needed. – The PETKIT Team

PETKITReviews of petkit.com

About PETKIT

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PETKITReviews of petkit.com

PETKIT reviews

So far so good

I absolutely love my PETKIT automatic…

Good products

Worth the Money

Great products

The first litter box, I haven’t minded having out in a public space

Above and Beyond

Happy Tabbys and one ChiRussell

About PETKIT

About these reviews

More in Pet Stores, California

Boomerang Pet ID Tags

ArcataPet.com

Pop's Birding

Blackwater Aquatics

PETKIT reviews

So far so good

I absolutely love my PETKIT automatic…

Good products

Worth the Money

Great products

The first litter box, I haven’t minded having out in a public space

Above and Beyond

Happy Tabbys and one ChiRussell