Ms. L.
Above average
Good way to order, am still awaiting for my ESA letter. Order placed in the beginning of September 2019, letter was not recieved notified the company & still no later. Like the ESA identification cards... Update 10.2.19. My error on star ratings. Should have been a 4☆ not 3☆
Response from PetkeyOct 2, 2019
We are sorry to hear that you didn't get your letter along with your ESA kit. We have shipped you a letter so you should be seeing it very soon.

