Mindy
Poor service/Rude employee
The treatment that I received by an employee of petkey.org (phone 866-699-3463, Steve) was incredibly rude, as he spoke down to me and actually shouted at one point. He also refused initially to allow me to speak with another employee or supervisor. I was simply asking for some guidance in registering my dog on their website. Perhaps the organization provides a helpful service. It is unacceptable, however, that the employees treat their paying customers so rudely.
Response from PetkeyMay 14, 2018
Thank you for the feedback as we certainly do not tolerate anything but the highest level of customer service for our pet parents. I will follow up with you directly here shortly to make sure you have everything you need.

