Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Richard H.
I got my Husky back after 22 long months of wondering and waiting.
Response from PetkeyDec 3, 2025
That’s an incredible reunion, Richard and thank you for sharing it. We’d genuinely love to hear the full story. Feel free to email me directly at [email protected] 🐾 Kind Regards, Petkey
Sannae
Amazing customer service! Very thorough and competent work! We loved dealing with someone who cared about what they do and provided amazing help!
customer
Christopher Watson was great. He answered all my questions and explained everything in detail. My pup, Trapper is now protected.
Sally
I was in panic mode as my pets former microchip company shut down unexpectedly. Curtis replied immediately to my emails and eased my mind and made the whole experience a breeze compared to the former company. TYSM!!!
LaTisha
Very friendly and helpful
D. M. L.
The adviser who helped me post the “lost pet” notice was empathetic and stepped me through the process. He even found a photo of a dog like mine, since we had just adopted him and lacked one.
Glenn
If I could give 10 stars I would! I reached out to Petkey on behalf of my sister, who is not tech-aligned and didn't feel comfortable using the website. She was on the phone line with me. She adopted a dog from a dear friend who had passed and wanted to transfer the owner information on the chip. We went on the site because my sister is going on vacation in a few days and wanted to ensure that if something happened, her dog would be tied to her contact information. Coralee was the representative who assisted us and she was nothing less than AMAZING. She listened and fully assessed the situation, always with my sister's dog's best interests in mind. She won my sister and I over very quickly. As the previous, deceased owner had already registered with Petkey, Coralee diligently validated that my sister was the new owner. She did so with great empathy, with which we were VERY impressed. We were not expecting anyone to answer, let alone a one and done resolution. Coralee helped my sister to quickly transition the ownership to her, so she could have piece of mind on vacation. I am going to spread the word about Petkey to all of my friends and my husband I will DEFINITELY be using Petkey for our future pets. Keep up the great work, Petkey!
Darlene R.
Haylee has awesome customer service skills. She was kind,pleasant and helped me out with the registration of my new kitten and a second pet There was not a long wait time for service. I highly recommend this company. Thank you Haylee for making my day easier.
