Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Neil B.
I had to re-register, and a photo and they did a great job!
Response from PetkeyFeb 19, 2026
Thank you for taking the time to share this! We’re glad the process was straightforward and that everything, including your pet’s photo, was handled smoothly. Keeping details accurate and up to date is one of the most important steps in making sure a microchip can actually do its job if it’s ever needed. Kind Regards, Petkey
Leslie Anne Malach, LMT, R.
I just registered my pet with the customer service rep Railana’s help. Railana was kind, helpful and efficient making the process so easy. Thank you for your help, Railana.
Response from PetkeyFeb 8, 2026
Thanks for taking the time to share this — great to hear Railana made everything easy. We’ll be sure she sees your message. Kind Regards, Petkey 🐾
Rachael C.
When my dog Penny went missing, I reached out to Petkey.org for help. The process was straightforward, and they moved quickly to get her alert posted. I spoke with Coralee, who was genuinely helpful throughout the situation. She answered my questions clearly, kept things calm, and made sure I understood what steps to take next. Her support made a stressful moment a little easier to manage. Penny is back home now, and I appreciate the role Petkey played in getting the word out. Overall, a solid experience and a service I’m glad was available when I needed it.
Response from PetkeyJan 22, 2026
Thank you for sharing this, we’re so glad Penny made it home safely. Coralee will appreciate hearing your feedback, and we’re always here if you need support again. 🐾 Kind Regards, Petkey
AMY
Thank you Curtis for your help and patience. He made it a very pleasant experience in getting our pup pup registered. Thank you again.
Response from PetkeyJan 22, 2026
Thanks for sharing this, it's great to hear Curtis made the process easy for you. We’ll make sure he sees your message. Kind Regards, Petkey
Mrs Ella A.
Emma helped me register my pet while we were in the US for the summer. Petkey were great!
Response from PetkeyJan 21, 2026
Thanks for the review, we're glad we could get everything set up for you while you were in the US. 🐾 Kind Regards, Petkey
NAOMI W.
Cora did an awesome job guiding me through the process of getting the microchips for my 3 cats registered. She was patient, thoughtful, personable and very professional. A great customer service experience overall -- and it could not have been easier. Cora should be recognized for her great work and that is why I am acknowledging her in this post. BRAVO Cora :)
Response from PetkeyDec 3, 2025
Thank you for the feedback — we’ll make sure Cora gets the recognition she deserves. 🐾 Kind Regards, Petkey
Barry M.
Curtis was very kind and professional. It's people like him that make a business successful.
Response from PetkeyDec 3, 2025
Thanks for sharing this amazing feedback. We’ll be sure to pass it on to Curtis. 🐾 Kind Regards, Petkey
marcella A.
After talking with representative Amirah L. I was very happy and satisfied with her knowledge and understanding of what my issues were. She immediately helped me with my misunderstanding and answered my questions and helped me finish my registration for my dog. She was one of the best representatives I’ve dealt with on the phone and her service was very appreciated by me.
Response from PetkeyDec 3, 2025
Thank you for the detailed feedback, it's great to hear Amirah got everything sorted and made the process clear. We’ll make sure she sees this. 🐾 Kind Regards, Petkey
