Julie
Deceptive customer service
When I adopted my dog and called petkey to transfer the microchip registration, I was only given one option of $75. After paying, I looked at the petkey website and saw that there were less expensive options. When I called back and said that I wanted a less expensive option, she told me there wasn’t one. So I said that I needed to speak to someone else and she said they’d call me back. Well, they never did. I’m very disappointed. I feel like I was deceived.
Response from PetkeyOct 8, 2019
It looks like we have been trying to get a hold of you to rectify this issue. Please reach out to us so we can help. 866-699-3463

