PetkeyReviews of petkey.org

Response from PetkeyJun 7, 2019

We are so sorry to hear about your shipping delay. After investigating your order, it looks like it never left the post office. We have re-shipped your order and you should be receiving it shortly. Thank you for your patience!

Response from PetkeyMay 31, 2019

Thank you for taking the time to submit a review.

Response from PetkeyMay 28, 2019

Thanks for taking the time to submit a review. I do show that we followed up and spoke to you after you left us a voicemail but I only see a record of that one voicemail so I apologize that we did not receive any other voicemails for you. We do really make all efforts to return calls very promptly. We will be sure to follow up with you directly in case there is still anything we can do to help.

Response from PetkeyMay 28, 2019

We do hope you never have to use the lost pet reporting but we are here if you need us!

Response from PetkeyMay 20, 2019

Sorry for any confusion but your pups both have lifetime registrations so there will be no additional payments required.

Response from PetkeyMay 14, 2019

We will reach out to you to make sure you have the correct login for your account.

Response from PetkeyMay 14, 2019

We will follow up with you as all of our tags come with a black metal O ring. We don't have a plastic ring option for our tags.