Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Paula L.
I’m disappointed. I took JJ (my puppy) to the Vet and the app said he was safe at home
Response from PetkeyJun 24, 2019
We will follow up with you right away as we have not been notified that your pet was or is missing. If they are not missing your app should display Safe at Home.
Sara
my dog is very picky so she just liked it thing big about them at all
Sue B.
The tag I purchased has already been chew on so much by my other dog that you cant
Response from PetkeyJun 19, 2019
We are sorry to hear that your pup's tag hasn't held up to his big brother or sister. We will send a replacement tag right away.
Lindaustomer
Signing up was easy and makes me feel good about my dog not getting lost but I have an issue and can’t reach anyone to straighten it out
Response from PetkeyJun 12, 2019
Hi Linda, I am so happy to hear that your pets registration went smoothly. I will contact you directly to sort out whatever issue you are having!
customer
Good customer service rep but it's way over priced in my opinion.
Nancy C.
How come a name tag doesnt automatically come with membership???? It should!
Halk C.
I just got a puppy and I was lost on what to do because I have never had a puppy before. I was surprised when the puppy came with a microchip to locate my new puppy if he ever gets lost, I am just glad I didn’t had to pay for that one too. Most importantly I am having tremendous trouble potty training him. I have used taps on the nose, crate training hoping he can hold his bladder or even putting him on the leash on where I want him to go to the bathroom but he just doesn’t do it. In case your wondering I have a 3-month old German Shepard puppy. I would like to see more training videos on how to train your puppy to go proper place for potty, walk your dog and even preventing destructive behaviors
Response from PetkeyJun 10, 2019
Hello. Congrats on your new puppy! The puppy section in our Dogstar video library has video on house-breaking, basic commands, crate training and destructive behavior that we hope you find useful. If you ever need further assistance, please contact our training line at 866-699-3463 ext 5 and we would be more than happy to assist you further!
mr. wrinkle C.
would not answer telephone when calling
Response from PetkeyJun 7, 2019
Hello, I am sorry you were not able to get through. I will reach out to you directly to see how we can be of assistance.
