Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Rachel
Called and left a message due to difficulty purchasing yearly subscription online. Approximately 2 weeks later I get a phone call to respond to my message. Never received annual notification that my pet’s subscription was going to expire. And, they have my physical and email address on file. Customer service, when you can reach them are great and reassuring. If that’s reassuring...
susan G.
I like that it helps me find my dog but......I feel they should provide a tag at no cost for the dog to where.
customer
Except for the first couple of calls I have not have any dealings with you. I received the tags and the cards, is there anything I hav3e missed? What should I be doing now. Schatzi is growing by leaps and bounds, and we enjoy her very much. Please respond. I have had a lot of trouble with my computer, and I finally can use it again. Sorry, for the late reply. Ursula Simpson and Schatzi
DK L.
Not too thrilled with pricing...
customer B. F.
Product would be better if it also could be tracked by a GPS system. People wait decades hoping for safe return of pet depending on pet being scanned somewhere somehow. Should be more reliable that pet will be located.i
Response from PetkeySep 25, 2019
We agree that GPS would be very helpful and we are hoping that the technology will soon exist that we can safely include that in an injectable microchip but unfortunately is not quite there.
Wrong O.
Get the right policy the first time don’t get to change it after your pet has been to the vet
Response from PetkeySep 23, 2019
We will follow up with you directly as I am not sure what you are referring to. Possibly you have us confused with a different company?
susan W.
The only experience is the injection of the device. I have no idea how to test the workings of this. I would rather not lose my dog to find out how this works. I have high hopes that the chip would make it possible to retrieve my best buddies in case of mishap. Thank you for making this available.
customer
I haven’t had the need to use this that much.
Response from PetkeySep 12, 2019
We truly hope that you never have to use our lost pet services but that you have some peace of mind knowing that we are here 24/7 in an emergency.
