PetkeyReviews of petkey.org

Response from PetkeyJun 10, 2020

We are sorry that your Vet didn't explain that registration has a cost. Sometimes Vets include it in the cost of placing a microchip in your dog, and sometimes they don't. If you have any questions on the services your dog receives by being registered at Petkey, feel free to give us a call at 866-699-3463 and one of our call center reps will be happy to explain. Thanks for being a member of the Petkey family!

Response from PetkeyMay 21, 2020

We can assure you that nothing sneaky is intended in our services. Please give us a call at 866-699-3463 and one of our reps can explain what you purchased. If you are unhappy with that, we will get that taken care of.

Response from PetkeyMay 19, 2020

Our supplier is "social distancing" which slows production in their warehouse, and our nation's carriers are slowed somewhat during this time as well. We are sorry to hear that your id tag took so long to arrive. Thanks for being a part of the Petkey family!

Response from PetkeyMay 5, 2020

No products were purchased on your account. What you purchased is a lifetime registration with alerts for your dog. There is no product to receive with that. If you have questions on our service, or what you bought, feel free to call us at 866-699-3463 and one of our reps will be happy to help. Thanks for being a part of the Petkey family!

Response from PetkeyMay 1, 2020

You signed your pet up with an annual registration. The tag is a separate purchase, which was not bought on your account. If you have any questions on the purchase you made, please call us at 866-699-3463 and one of our call center reps will be happy to explain.

Response from PetkeyApr 27, 2020

We do microchip registration, not licensing. You purchased a lifetime registration for your dog, so it will never expire. We have no record of having sent you any email about expiration. Rest assured, your dog's lifetime registration will not expire. Thanks for being a member of the Petkey family!

Response from PetkeyApr 27, 2020

The second number on a pet id tag is the Petkey phone number. Registering your dog with us means that we'll connect you to the finder if your pet gets lost, so every phone number of yours won't be listed. I'm sorry to hear that you did not get a call back; I'll look into that with out phone carrier, because we return all voice mail messages, I promise.