PetkeyReviews of petkey.org

It was easy to register pet. It gives me peace of mind, to know that this helps find my pet

I was not told there was a fee for this chip service. When I went on the website it was not made clear at the start that I was required to pay for the service. I went through the site answering questions, but then it would flip back to a previous page. I had to reanswer questions and go back and forth several times. When I got to the page to pay, I paid by credit card, but it flipped me back to another page which I filled out. It went to pay page again, so I thought it had not gone through the first time. So I hit to pay again. When I got my card statement I found you charged me TWICE. Please check your records and then remove the second mistaken charge from my card. so I hit to pay again when I went t

When it says free, and then you get charged. Well that says it all.

I have yet to receive my order so how can I rate you, That's why I gave you 2 stars

Our cat has a chip but unfortunately cats are not picked up by animal control in our city. We received 1 call from Petkey from a spotting on Halloween. We also got a call from Petkey for update on our cats lost status. We did use the Petkey’s lost flyer to distribute 300 flyers started 3 block arduous then expanded. It was a call from someone 10 blocks away from home. I rated 2 stars only because cats aren’t picked up by animal control here but in actuality the chip is a better chance and glad we have it.

Very unhappy with the service provided. 1. Rep kept sending me someplace else to do the registration. 2. The cost - no mention of the price at the vet's or anywhere, until told by the rep. and a price was NOT what we expected. Anticipated and told the cost from start was around $45, rep then said it would be ANOTHER $45 to do the full registration. Point blank.... NOT A HAPPY CUSTOMER.!! The original cost turned into total $90!!

They charged me to register on the site 45.00 and then I found the papers from EPAA and it said the chip registration was included in my microchip insertion fee.Pet key never offered or gave me a refund. I'm fuming because I have 4 more pets to get chipped and now I don't trust them. They are double dipping.

Just not that sold on this product.