Sherrie
Our pup passed away
Our pup passed away within 2 days of signing up at Pet key. I called and canceled, out of the 150$ dollars they returned 100 $. The small metal tag was not worth 50 $. I didn't expect 100% back but to keep 1/3 was a bit much. If I had only signed up for one year for 19·99 that's all it would have cost. I personally will not use them again. After posting this review pet key has now refunded 100% of the purchase price. Thank you.
Response from PetkeyOct 16, 2018
We are so sorry for your loss. Our records indicate you were issued a full refund. Since there were other products in your order the refund was processed in three amounts to account for the returned items. If you don't show 3 refunds in your account soon please let us know or contact your bank.

