Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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customer
Not user friendly to register
Response from PetkeyJun 24, 2020
We are sorry to hear that you didn't find our website to be user friendly. We'll be certain that our developers get your feedback. Thanks for sharing your opinion, and thanks for being a member of the Petkey family!
Deborah B.
I really don't understand this survey. I purchased Petkey to protect my dog in case she gets lost or stolen. The price was very expensive, and set up was easy but I will not know how reliable or beneficial it will be until it is used. It would be amazing if this microchip could also be manipulated with her health information, shot record and history, but again, unless this is used I really can only hope that it works. In my mind it's better safe than sorry.
Response from PetkeyJun 22, 2020
Microchips do not store health data, but you can store that here on your account at Petkey. Ours is a service we hope you never need; we hope your dog never goes missing. But, if that happens. our call center reps are here 24x7 to help. If you have questions on adding health data, give us a call at 866-699-3463 and we'll be happy to help.
Cory H.
I would have expected to receive something that shows that my dog is now registered
Response from PetkeyJun 1, 2020
I just sent you another copy of the welcome email you should have received with access to your account her at Petkey. If you have any further question, please call us t 866-699-3463 and one of our call center reps will be happy to help.
TTrillo
You pay for the vet to put the chip in your pet, THEN you have to pay for the registration. So be aware...I'm not saying I don't understand your explanation. The vet didn't tell me it was extra, but this is not the first time I have used microchip on my pet. The last FOUR times, the fee at the vet included the registration. I'm just making people aware that you have to pay twice.
Response from PetkeyMay 28, 2020
We are sorry to hear that your Vet didn't explain all of the the costs of registration. Your dog is registered for a lifetime here at Petkey, so there won't be any costs incurred again. If you have any questions about your services here, please give us a call at 866-699-3463 and one of our call center reps will be happy to explain. Thanks for being part of the Petkey family!
customer
I signed my pet up. We will see if this works when I need it
Response from PetkeyMay 19, 2020
Ours is a service you hope to never need. We hope your pet never gets lost and that you don't need a lost pet alert. But, if you do, rest assured that our call center is here for you 24x7 to offer our help. Thanks for being a pat of the Petkey family!
Deborah M.
Received cat already chipped so had to pay $45.00 to register car under my name. Rather expensive I think but it’s done. Declawed cat who will stay inside anyway.
Response from PetkeyMay 19, 2020
Ours is a service you hope to never need. We hope your cat never gets lost and that you never need our alert services. If you do, though, our call center is her 24x7 so we can help. Thanks for being a part of the Petkey family!
customer
Ok it's a microchip
Nobbie R. W.
All I did was spend money that you charged....not sure what you want me to say.
Response from PetkeyMay 1, 2020
Ours is a service that you hope to never need. We hope you don't lose your pet and need to use our lost pet services, but we will be here for you 24x7 if you do. Thanks for being a part of the Petkey family!
