PetjoyReviews of petjoy.com

I total rip off!! How do we get in touch with ya they a RIP OFF! PLEASE READ THE FINE RINT THEY CHARGED 96.69 but only Refunded 31 how the hell that happen!!

I am super excited to get Tillie’s package! Everything went smoothly today and I look forward to seeing how much the products help my fur baby. She deserves the very best and I feel confident I made the right decision with this company!

This website is a total scam. DO NOT FALL FOR THE FREE SAMPLE SCAM. I paid $6.95 for shipping of a free sample and NEVER got the sample. 1 month later they charged me $96.95 for a recurring order I never signed up for. I contacted customer service and they told me the order already shipped and that I couldn't get a refund until I receive the product then I can mail it back at my cost. They also told me that the sample had been lost by the carrier... They explained that when I signed up for the sample that I had signed up for the recurring order. If that's the case then the website is a total bait and switch and I didn't read some teeny tiny fine print. Clearly based on the number of negative reviews here that seems to happen quite often so that must mean it is not clear on their website what you are agreeing to. In addition to the fraudulent charges, when I reached out to customer service the person who emailed me back was incredibly rude and told me that I was the one being rude and that "You get more bees with honey," and literally laughed in my face at my complaint. I absolutely have a right to be upset when a company misled me and then stole my money...... Bottom line, just stay away from this company at all cost. Poor business practices with even worse customer service. ALSO I reported them to the FTC and anyone else who has had a bad experience should also do this!

The probiotics works great but I only ordered the free bottle. The company charged $96 to my debit card. This is bullsh#t. Pet Joy needs to put up front how they will charge you $100 for products you haven't ordered. Rather than put this in disguise in the Terms and Conditions. BUYER BEWARE !!!

Great service so far...new company trying to make a name for themselves...

Is excellent products, I'm happy

PetJoy has a new customer. Love the products so far! Just like me, you can’t knock it until you try it! Highly doubt you will be disappointed.

I ordered for the first time and really like my product. They have some good stuff