JOSHUA W.
Received the wrong dog food from what I…
Received the wrong dog food from what I ordered called them the next day no questions asked shipped the right dog food out. We are all human and mistakes happen great customer service

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
JOSHUA W.
Received the wrong dog food from what I ordered called them the next day no questions asked shipped the right dog food out. We are all human and mistakes happen great customer service
Dale
Easily found the item I was looking for. Added it to AutoShip for a discount. Product was delivered in a timely manner and my cat likes it.
MELCHOR R.
I’m happy with my products I will buy from this store again. I just was a little confused tracking my shipment.
Pug M.
What I was looking for was easy to find, order and receive with free shipping. I couldn't believe how fast I received my items.
MARTY R.
Bag of food had a tear. And dog treats were smashed. Not sure why they would package small boxes with huge dog food bags.
Cindy P.
I ordered some prescription dog food on March 25th. Today is April 5th and I still haven't gotten an email telling me it's been shipped. I called customer service on April 3rd, the representative had no idea why my order hadn't shipped, it was approved just sitting there. He said he'd make sure they shipped it right away. I will never order anything from this site again.
Alan D.
Reliable. Great customer service. The right products at a fair price.
Marian B.
Excellent company. I got the product the zippy paws in the shape of a caterpillar. My dog loves to play with it.