Yelena
Service is very prompt and accurate!
The web-site is easy to navigate and products arrive promptly.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
Yelena
The web-site is easy to navigate and products arrive promptly.
Sara S.
Found what I needed! Came quickly. Thank you
LINDA C.
I had a very good experience. The only thing I would like to see changed is letting me know when items will ship. Some of my items came one day and the others came a few days later. I was not notified of this so I was concerned when only part of my order arrived.
DEENA L.
Very very helpful customer service. Thanks so much.
Tina V.
I have been ordering from Pet flow for couple years last year sometime I received a box it was full of ants I called complaint I got a refund last week I ordered a box came full of ants again entire box I had to throw everything out 2- bags of dog food and dog toy got the reorder today i opened the box and bottom of the inside had ANTS AGAIN NOT AS MANY BUT WHYYYYY is my question just why especially when I called and complained about my first order you would think they would make sure that the order they recently resent was good !! I called them they have nothing to say just to send pictures And they will Look into it...... After working 12 hours unloading the stupid box that I have to wash and vacuum my floors multiple times because I have ants that spread everywhere who wants to do that if they don’t issue me a refund I’m gonna make it my business to blow them up on social media And to top it off the person I spoke to from customer service sounded like they were annoyed with me because I called previously to complain about my first order and now this order and the one from last year it ain’t my fault you got ANTS AND UR company has THE NEVER TO RESEND A NEW ORDER WITH ANTS AGAIN..... I’m so annoyed with this company it’s unbelievable
LAYNE
Great Experience!!! This was my first time ordering from PetFlow. Very pleased with the overall experience. Harley, my Shih Tzu, is very picky and will only eat a specific flavor of a certain brand. I'd been shopping around for a while and was so excited when I found it here. From the online shopping to the very fast delivery, PetFlow is definitely the way to go.
LIESL S.
Good price, good availability, speedy delivery! Thank you!
LINDA W.
Slow shipping...had to drop ship