PetflowReviews of petflow.com

Great product

It took from April 4,2021 to April 14,2021(10 days)to receive a shipment of dog food. Product was shipped to California from New Jersey. It spent 5 days in California. This is totally unacceptable. First shipment, I received within 48 hours from Las Vegas. Your major competitor delivers within 48 hours. Your company needs to do much better.

Really great service. Easy to adjust and also set it and forget it.

you would get 5 stars if you stopped the automatic shipping stuff, I should be able to opt out once and never see it again

i really want to love petflow - i hate lugging dog food back from the store... BUT... your packing of cases of canned food is totally inadequate to stand up to shipping. ESPECIALLY the abuse that FEDEX heaps on its packages. once recently they delivered a box containing a 25 pound bag of kibble which was loose in the box which had been slashed by FEDEX during shipping and then carefully taped up to conceal the damage which had to have been apparent to them - the kibble was loose in the shipping box b/c even the bag had been ripped. and my last shipment was even worse - 4 cases of canned dogfood which i witnessed the FEDEX guy throw onto my brick patio - 8 cans were literally split open. you all replaced the whole case but still i just can’t deal with this aggravation - and plan to start buying from my local store again even tho they are much more expensive. too bad.

Arrived in timely manner, although the air bags were all deflated.

My order was shipped quickly, unfortunately one of the packages was damaged in shipment and leaked but after reporting this to PetFlow, they immediately shipped me a replacement package at no additional cost to me. This is a great company to do business with. I will be placing another order with them shortly. I do recommend PetFlow.

Exemplary service...