customer
Easy ordering
Easy ordering, fast shipping..product perfect and great price.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
customer
Easy ordering, fast shipping..product perfect and great price.
Fiona G.
ZERO stars!! I am furious! I ordered my cat's speciality food through this website because I was desperate and couldn't find it anywhere online. They kept promising to ship it and it wouldn't ship. I called and was finally told "it was in stock when you ordered but we ran out as we were verifying your pets prescription and we shipped it to other customers" A pallet should have been placed aside while the prescription was being verified!! GARBAGE company I will NEVER order from you again!!!
Devin R.
Shady company! I placed an order 2 weeks ago and now they tell me it’s went out of stock AFTER I placed my order. This company is worthless and possibly fraudulent.
BN
Convenient!
T.W.
Great company and customer support. Highly recommend. Have been a happy customer for years now
GAIL M.
The beef blue Buffalo dog food arrived in a box with many of the cans dented the rest of the items in the same box were not affected or broken which has me believing the cans were already dented beforehand and were sent to me dented
Maura C.
I ordered prescription food for my pet and despite claiming fast service they let my order sit for days without contacting my vet to verify the prescription. They claimed they made numerous attempts to contact my vet but when I contacted my vet they had received NOTHING from Petflow and Petflow could not send me verification of their attempts. After My vet contacted them they said they’d put in a request that would take another week for shipping confirmation. Don’t waste your time like I did.
SANDY
Very prompt. Very easy to submit claim Highly recommend