TERRI
Quick delivery and reliable packaging…
Quick delivery and reliable packaging (no damaged contents)
Response from PetflowNov 10, 2025
Thanks for the great feedback! We’re glad your order arrived quickly and in perfect shape.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
TERRI
Quick delivery and reliable packaging (no damaged contents)
Response from PetflowNov 10, 2025
Thanks for the great feedback! We’re glad your order arrived quickly and in perfect shape.
PATRICIA K.
Good product, always gets here,no complaints
Response from PetflowDec 8, 2025
Thank you for your review. We are happy to hear everything has been arriving as expected. We appreciate you choosing Petflow.
LESLIE H.
Our birds love your bird food....and only your bird food.
Response from PetflowNov 10, 2025
That’s wonderful to hear! We love knowing your cockatiels are such loyal fans, thank you for sharing! 🐦
K C.
Petflow did a very good job but FedEx left the box on our driveway, far away from the house, for anyone to drive by and pick it up. We were gone much of the day and discovered it upon our return. P.S. the box looked like it was thrown from the delivery vehicle.
Response from PetflowNov 5, 2025
We’re glad to hear you were happy with PetFlow’s service but so sorry about the delivery experience. That’s definitely not how your package should have been handled. We’ll be sure to share your feedback with our shipping partner to help prevent this from happening again. Thank you for taking the time to let us know.
Sylvia G.
Always quick with orders
Response from PetflowNov 10, 2025
Thanks for your kind words! We’re happy to keep things running fast and reliable for you.
ANTHONY S.
Ordering was easy and the quick shipping process was helpful.
Response from PetflowDec 15, 2025
Thank you for the great review. We are glad ordering was easy and that your Acana arrived quickly. We truly appreciate you choosing Petflow and look forward to helping again.
Terri P.
Came just in time and she’s eating it up like always. She doesn’t seem to like any chicken meals, but never seems to tire of fish. My vet stopped using whatever service I was getting it from before, but I was able to get with them and start with Chewy.com again.
Response from PetflowJan 9, 2026
We’re so happy to hear the transition went smoothly and that your deliveries have been arriving right on time. It’s great to know your pet is enjoying the food and that we’ve been able to be a reliable option for you. Thank you for choosing Petflow and for taking the time to share your experience.
nancy T.
You have the food I need at a good price with quick delivery
Response from PetflowApr 29, 2026
Thank you so much! Having a great selection of brands and getting orders out fast are two things we really take pride in. We appreciate your support and look forward to keeping your pets stocked up!