Gary
Great dog food
Food delivered as ordered.
Response from PetflowNov 10, 2025
We’re so glad your order arrived just as expected! Thank you for trusting us with your pet’s food.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
Gary
Food delivered as ordered.
Response from PetflowNov 10, 2025
We’re so glad your order arrived just as expected! Thank you for trusting us with your pet’s food.
JOANN H.
My order was shipped promptly and arrived on time. Price is competitive.
Response from PetflowNov 10, 2025
We’re happy to hear your order arrived on time and that you found our prices competitive! Thanks for choosing Petflow.
HENRY K.
On time delivery
Response from PetflowNov 10, 2025
Thank you for sharing your experience! We’re thrilled to know your delivery arrived right on schedule.
Dorene C.
Nice people to work with.
Response from PetflowNov 10, 2025
Thank you! We’re so glad you’ve had a great experience working with our team.
LISA H.
Great selection of products and great customer service!
Response from PetflowNov 10, 2025
We appreciate that so much! It’s great to hear you’re happy with our selection and service.
Jean W.
Prompt response, always !
Response from PetflowNov 10, 2025
Thank you for sharing this! We’re so glad to hear you can always count on a quick response from our team.
David
Getting auto ship going after this merger took many many tries. And many failures and I guess we will see if it is even fixed at this point. And the food we normally get isn’t available bc you don’t want to stock it for autoship. Pretty much a failure on all fronts
Response from PetflowNov 5, 2025
We’re very sorry for the trouble you’ve had getting your auto-ship set back up. We did experience some challenges during our recent system updates, and we know that caused frustration for some of our long-time customers. Product availability can also fluctuate based on manufacturer supply, but we’re doing everything we can to keep popular items in stock. We appreciate your patience as we continue improving the process.
LOURDES.
I have my pets food on auto ship. I receive email reminders the shipment date is approaching. If I decide I need it sooner or later I have the option to go into my account and adjust my preferences. It arrives when promised my package(s) is intact and always with a good freshness date. There is food for weight management for older pets and there are a great variety of treats to choose from. I am very satisfied on behalf of my pets. Thank you
Response from PetflowNov 10, 2025
We truly appreciate your loyalty and detailed feedback! It means so much to know our auto-ship service and product variety continue to make things easier for you and your pets.