PetflowReviews of petflow.com

All item sent even if it took more than one box for same free shipping

Products ordered 5 stars. Ease of ordering 5 stars. Speed of shipping (which may or may not be PetFlows issue) 4 stars. My order included dog food. I was only given 1 tracking number and unfortunately that tracking number was for the items shipped separately from the dog food. I never knew there were 2 packages in transit. The non food package arrived a day earlier than the dog food even though they were shipped and picked up at the same time. And unfortunately I needed the dog food sooner than it arrived so I had to go to the store and purchase a bag. Now I have 2 bags. Overall still a happy shopper.

Ordered Butcher Block Bones and a box of dog biscuits. At checkout there was no information that the bones were out of stock. You shipped only the dog biscuits, I cancelled order. You said it already shipped and we could just go ahead and keep the biscuits or donate them, that was nice of you. Website or at check out should tell you if something is in stock or not.

I was impressed with how quickly my order arrived. It was protected in a strong box. Very professional. Thank you.

I ordered a new Flexi leash for my canine, having carefully researched various sites and noting PetFlow for my first time. Decided to have a go and was pleasantly surprised at the pricing, service and delivery. They run out of the leash but notified me immediately they would get it back in stock (it only took 24 hours). It was then shipped and arrived the next day. Great job PetFlow! I'll be back.

Product that is not available elsewhere is available on PetFlow, which I appreciate. With supply issues from the manufacturer, PetFlow provides another option to find the pet food I'm looking for. Shipping time is slower that other online sites, so I need to plan further ahead to receive product before I run out and have starving kitties!!

First time using. Will use again.

Excellent service, however now I can not find the product anymore. Vital Essentials Relief Hemp Dog Chews relieves inflammation.