Cheryl J.
I was pleasantly surprised that PetFlow…
I was pleasantly surprised that PetFlow had products that Chewy had out of stock, and they shipped it free and fast. Good work, PetFlow! I will definitely buy from you again!

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
Cheryl J.
I was pleasantly surprised that PetFlow had products that Chewy had out of stock, and they shipped it free and fast. Good work, PetFlow! I will definitely buy from you again!
Wil
Always great service and excellent selection.
TOM A.
have been waiting for almost 2 weeks for the dog food i ordered?? they said it got lost??
Slick
shipping and delivery could be quicker
CHERYL F.
I really like Pet Flow and would order from them more but it seems like they are frequently out of stock of the products I want. So I am then forced to go elsewhere and shop.
KATIE W.
Great price and item was shipped out in timely fashion.
NearMiss
When it comes to the phone reps, I have always had friendly and competent service from PetFlow. However, the inadequacies of the website have me at the point of switching companies. I have set up AutoShip for Rx cat food. When I log in, there is just no way for me to add extra items to my order to take advantage of free shipping. I should not have to make a phone call every time.
TAMI
Customer service was great, but I was disappointed in the bully sticks. They were the right length but very small around. Not what I expected.