PetflowReviews of petflow.com

I had a hard time finding what I wanted, and PetFlow had it! Fair price, fair shipping cost, and timely. I will be a repeat customer.

slow with shipping and handling

Always what they promised. Great deals

I ordered a few items using an account credit. When one of the items was “out of stock” at one warehouse and had to be shipped from a different warehouse, they charged my PayPal account without my consent for this item that was already paid for using the account credit. I will never buy another thing from PetFlow ever again. What an awful company.

Great prices, easy to order, and prompt delivery. I'm a convert.

I have ordered the 100 pack of bully sticks from Petflow several times. They are an expensive item anywhere and the cost keeps going up as with everything these days. Their prices are fair and their shipping is fast. One thing I have noticed is that the total amount that my receipt says and the amount taken out of my bank account are always 1 penny different. I know, it's just a penny. If Petflow does that to every customer it would amount to felony theft.

Ordered online instead of my local store who is almost always out of stock. I just order when the old bag is halfway empty - food comes within a couple of days usually. No issues.

My order was filled shortly after it was placed, but 5 days after it was due to be delivered, only 1of 3 boxes has been. The other two boxes are sitting at a Fed Ex center, waiting to be loaded onto the delivery truck. The Petflow customer service people were very kind, pleasant to work with and thorough. They were able to accommodate the changes in delivery that needed to be made due to Fed Ex delays and did their best to improve an unfortunate situation. I would certainly order again but would try to allow at least three times as much time for shipping than pre-pandemic.