PetflowReviews of petflow.com

Ordered dog food for the first from PetFlow. The ordering was simple, easy website navigation and the product arrived in a timely manner.

Fast shipping....

They let me order food and charged me and called my vet to confirm the prescription, and they didn't even have the food in stock. In these times of cat food shortages, wasting my entire week thinking I had found food for my cat was detrimental to my finding more in a timely fashion. Shame on you, PetFlow.

Very good customer service. They work with you to get you just what you want.

I’ve used PetFlow for a year now, and love it. The orders are easy to complete and quick to deliver. I had to call customer service to change my order and quickly received the credit on my card. I switched dog food brand and mistakenly forgot to cancel my automatic refill order. Great customer service!

Package was a week late but I believe that was FedEx fault. When I contacted petflow about the delay the response came relatively quickly and they let me know they contacted FedEx to figure out the issue. I received the package the next day. The customer service was friendly and helpful.

Great pricing however I Wasn't able to use my 10% on my second order as promised. I did rate the company a 4 star however after reading the other 1 star ratings I feel I'm just another customer that was mislead.

Very slow to ship resulted in poor arrival time. I thought 10 days was enough time, but was wrong.