PetflowReviews of petflow.com

Wide variety of products and fast service on orders, even if they are specialty items.

The product was good and well packaged, but it was a week late and required me to go all over the local area multiple times to supplement the food until me order got here. I'd be perfectly happy and would definitely order things again if Pet Flow would stop using FedEx for their shipper.

My dog food took 1 week and 1/2 to arrive to me.

Petflow is great! You call and always get a live person right away. I've been with them for years. Can't beat their customer service!!!

I thought I had cancelled one order to order a different food. It turned out I got both orders. I was told it would be fine to keep them both and use them and just set a later date for my auto shipping.

PetFlow delivers quickly. They have an autoship program; You can change your auto ship as many times as you want and they have the best prices for the quality of products

My order of dog food was shipped on a Monday. Said Friday delivery and did not come till the next Monday. With that delay I had to go get dog food I didn’t want to in order to get by until my order came. Chewy takes 2 days. I guess I’ll go back there.

I purchased some hard to find puppy food because no stores in my area carry it. I found it in stock with PetFlow. I ordered it and they use FedEx as their shipping carrier. I have had numerous problems with getting my packages late via FedEx. I emailed PetFlow to give them some feedback about FedEx. I have not heard back from them. I am not faulting them for FedEx’s slowness, I only reached out to them so they would be aware that some customers experience slow shipping times with FedEx. Unfortunately I will not continue to order from websites that ship via FedEx. I will transition my dog to a food I can readily purchase in stores.