Jean A.
PetFlow is my go to....
PetFlow's customer service is exceptional. The website is easy to navigate and check out. Super fast shipping.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
Jean A.
PetFlow's customer service is exceptional. The website is easy to navigate and check out. Super fast shipping.
NEITA B.
PetFlow offers a wide variety of limited ingredient snacks for my dogs, and the prices are very reasonable.
RITA M.
It take too long to arrive to my area.
DEBORAH B.
I was sucked in by the promise of a discount in exchange for my email address. Then I couldn't use the discount because it had a previously undisclosed minimum order requirement which was extremely high. I felt tricked. I would normally order 1 bag of dog food at a time but I ordered 2 in order to get over the amount required for free shipping. I would have had to have ordered 3 bags to get the discount.
Sandee
Service extremely quick and they seem to have a supply over and above what other entities have on hand. First time with PetFlow, but will certainly look to them as an option in the future!
Mona B.
I’ve used Petflow for years and have always received top notch service. I love the enormous variety of products available for my 2 dogs and I’ve easily found the best products for each (1 is 5 and the other is 14). They also include the sources for the products which I find very important. Deliveries have always been on time and my dogs are so excited to have their own deliveries. Additionally I always receive notification of upcoming deliveries well before the shipping date and I can easily adjust my order. Getting the best for my boys could not be easier. I would highly recommend Petflow and hope you enjoy them as much we do!
CYNTHIA G.
Pet Flow is wonderful but the delivery leaves much to be desired. Fed Ex refuses to bring my packages to my front door. Instead they are left in the street.
JS
Petflow has been fine, not stellar, with occasional hiccoughs on prescription food authorization. Lately, they've been completely unreliable as a retailer, causing us to cancel our subscriptions and move to Chewy.