PetflowReviews of petflow.com

Product delivered on time as promised. Quality is excellent.

Not good service, a lot of back and forth and useless waiting

I would usually leave 5 stars, but my pups dog food on several occasions has arrived late - So in result - I’ve had to go to stores to buy the same kibble.

Shipping dates are really slow, which can be annoying for thing you cannot get locally. They always run 2-4 days later than expected it seems. When you have 5 hungry parrots, that can be an issue! They also have a limited selection of foods for dogs and birds, but what they do have, is decently priced and a bit lower than other sites. As they get going, I'm sure their products will expand, but for now it is limited. I'm more annoyed with shipping dates than anything else honestly.

I placed my order Thursday the 6th. Asked by chat if Saturday is a business day...it isn't because the warehouses that have the supplies don't work weekends. Fine. Was told it would ship Friday and maybe FedEx would deliver Saturday, but I would have it Monday. It's shipping from NJ to KY...not too far so this seemed likely. Guess what???....my order STILL isnt here and my dogs are out of food because I couldn't rely on this company. PetFlow advertises order will typically be received in 2 business days. Not even close, so I've had to buy dogfood they've never eaten before from Walmart to get them by. Not happy about this because this disrupts their diet. My order wasn't even picked up by FedEx until Monday night because the label wasn't even created until Monday! Tracking says it won't get here until Thursday the 13th. That's a week later! This horribly slow system doesn't cut it.

First Time customer Easy online ordering Great Price Delivery prompt I’ll be sharing this company info without a doubt

Great service-always on time

My two kittens were recently prescribed a hydrolyzed protein diet. Because of the Pandemic, the food was next to impossible to find. Petflow had the products that I needed and quickly processed and delivered my order. I’m so grateful to have found this site. They’re amazing!