THERESA E.
Great product and packaging.
Great product and packaging.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
THERESA E.
Great product and packaging.
AIXA B.
I love the service I receive when I place my order. If I have any issues I call and the customer service is the best.
R.P.
Ordered cat food then received email that the order was cancelled because it was out-of-stock.
ED B.
PetFlow was a great shopping experience, but the shipping information was not accurate on the website. I did have to reach out to Customer Service to get the correct information. Other than that, no complaints. Will definitely shop with them again.
NANCY
Good communication and reasonable prices. Slow delivery time knocked this review down to four stars.
Natalie J.
It was nice that PetFlow actually carried the brand of dog food I get. I was excited to sign up for autoship so I could stop making my husband pick up the dog food, 23 miles away from me, on his way home from work. My order took over a week to arrive, didn't come when it said it would, and I ran out of food before it came so I still had to send my husband to pick up my other order. I had ordered pill pockets with dog food as well and when I opened the box, the 30 lb bag of food was on top of the pill pocket bags, smashing nearly all of them inside. I was not pleased. Between the careless packaging and the super slow shipping, I cancelled my autoship and will not be shopping here ever again.
BRENDA F.
Great quality of products and super fast shipping.
Wynn W.
Perfect Fast Efficient as always